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Old Jan 20, 2012 | 06:58 PM
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Ford 2008 question

My cousin has a Ford 2008 diesel some water went into something called the pump seal i think thats what its called and i took it to the dealer and they said they cant fix it its been sitin their for 5 months now i would like to hear some advice please guys thank you.
 
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Old Jan 20, 2012 | 07:03 PM
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Moved to the 6.4L Power Stroke Diesel forum.
 
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Old Jan 20, 2012 | 08:38 PM
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First if they say they can not fix you need a new dealer! Need move inf. to help you.
 
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Old Jan 21, 2012 | 07:01 AM
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A new dealer for sure...be aware Ford does not warranty water contamination in the fuel system...if that is the issue.

I'd suggest contacting ford cust service at this point and speak with them about moving it to a dealer that has a 6.4 certified tech on hand.

That is just too long for no action.

Other part of this maybe that the dealer has told the owner they will not warranty it and it will be a customer pay..upwards of 8K to replace the entire fuel system.

An alternative is your insurance company. file a comprehensive claim. Then they can go after the fuel station if reciepts are still on hand.
 
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Old Jan 23, 2012 | 11:05 PM
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Originally Posted by Bounds-Electric
First if they say they can not fix you need a new dealer! Need move inf. to help you.
its a problem with the fuel pump ford said they cant cover it even tho its under warranty its been there for months and im still paying for it since its a work truck ford is sayin that there is water in there but i never put any water in there i take care of my trucks and i own 6 of them i love ford but this isnt right.
 
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Old Jan 24, 2012 | 05:07 AM
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Originally Posted by MarlonJ
its a problem with the fuel pump ford said they cant cover it even tho its under warranty its been there for months and im still paying for it since its a work truck ford is sayin that there is water in there but i never put any water in there i take care of my trucks and i own 6 of them i love ford but this isnt right.
Is your truck a fleet truck...thru fleet sales? Might talk with cust svc for fleet if so.
 
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Old Jan 24, 2012 | 07:47 AM
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They still accumulate water whether YOU put it in there or not.
 
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Old Jan 24, 2012 | 09:44 AM
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Originally Posted by MarlonJ
its a problem with the fuel pump ford said they cant cover it even tho its under warranty its been there for months and im still paying for it since its a work truck ford is sayin that there is water in there but i never put any water in there i take care of my trucks and i own 6 of them i love ford but this isnt right.
How often did you drain the water separator? You may not have put it in directly, but unfortunately, it doesn't mean the fuel didn't have water in it when you pumped it. All it takes is one bad batch of fuel to ruin your day.

Originally Posted by critterf1
They still accumulate water whether YOU put it in there or not.
e.g. condensation.
 
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Old Jan 24, 2012 | 02:52 PM
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Have them check your water in fuel sensor it should have went of with this much water. Also you might want to check your insuance co., some pay for this cost!
 
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Old Jan 25, 2012 | 06:21 PM
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Originally Posted by senix
Is your truck a fleet truck...thru fleet sales? Might talk with cust svc for fleet if so.
No it isnt a fleet truck its just a 2008 f350 diesel.
 
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Old Jan 25, 2012 | 06:22 PM
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Originally Posted by Bounds-Electric
Have them check your water in fuel sensor it should have went of with this much water. Also you might want to check your insuance co., some pay for this cost!
Yea hopefully they will help but i doubt it in these cases i just want them to fix it its still under warranty and im still paying for it.
 
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Old Jan 26, 2012 | 10:05 AM
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Keep us informed of what happens.
 
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Old Jan 26, 2012 | 06:25 PM
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