EGT Sensor Warranty
#1
EGT Sensor Warranty
Are the EGT Sensors in the Exhaust & DPF covered under the 5/100,000 mile warranty on a 2008 6.4L? Dealer wants $700 to replace one sensor in the exhaust.
Can you site where you get your answer from for reference?
Thanks
Can you site where you get your answer from for reference?
Thanks
Last edited by RM2738; 08-17-2011 at 11:20 AM. Reason: spelling
#4
Show them your warranty guide page #28 "list of parts covered by defects warranties" exhaust gas recirculation system. (EGR) the coverage is for 5 years or 100,000 miles whichever occurs first. Have them print out where they are not covered. These parts fall under the emission system, page #17 shows "emissions warranties for your vehicle" go down to diesel engine and it shows 5/100,000 for the entire emission system, providing the defective part was not damaged due to negligence, or altered.
#5
Show them your warranty guide page #28 "list of parts covered by defects warranties" exhaust gas recirculation system. (EGR) the coverage is for 5 years or 100,000 miles whichever occurs first. Have them print out where they are not covered. These parts fall under the emission system, page #17 shows "emissions warranties for your vehicle" go down to diesel engine and it shows 5/100,000 for the entire emission system, providing the defective part was not damaged due to negligence, or altered.
I cited page 21 where it says that all parts, including sensors, are covered. They say because it's on the exhaust that it's not covered.
#6
#7
EGT sensor is part of the emissions system along with the catalytic converter, even fuel filler cap falls under the emission system. Look on page 20 electronic engine control sensors and switches, even exhaust manifolds are covered. I am almost sure this warranty 5/100,000 on emissions is a federal mandate. Like I mentioned, ask the service manager to print out showing those sensors are not covered.
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#8
EGT sensor is part of the emissions system along with the catalytic converter, even fuel filler cap falls under the emission system. Look on page 20 electronic engine control sensors and switches, even exhaust manifolds are covered. I am almost sure this warranty 5/100,000 on emissions is a federal mandate. Like I mentioned, ask the service manager to print out showing those sensors are not covered.
See page 17 of the link
http://www.motorcraftservice.com/pub.../08frdwa3e.pdf
Last edited by senix; 08-17-2011 at 06:25 PM. Reason: added info
#9
#10
Trouble is the sensor is not on the motor. The the pages that follow and it is not listed.
#11
It appears that the EGT sensors are not covered under the powertrain warranty, however they are absolutely covered under the emissions defect and performance warranties:
"Also covered by the two emissions warranties are all emissions-related
bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors,
non-diesel fuel lines, sensors, and wiring harnesses that are used with
components on the list of parts, above."
"Also covered by the two emissions warranties are all emissions-related
bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors,
non-diesel fuel lines, sensors, and wiring harnesses that are used with
components on the list of parts, above."
#12
It appears that the EGT sensors are not covered under the powertrain warranty, however they are absolutely covered under the emissions defect and performance warranties:
"Also covered by the two emissions warranties are all emissions-related
bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors,
non-diesel fuel lines, sensors, and wiring harnesses that are used with
components on the list of parts, above."
"Also covered by the two emissions warranties are all emissions-related
bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors,
non-diesel fuel lines, sensors, and wiring harnesses that are used with
components on the list of parts, above."
They even mention the fuel filler cap falls under emission warranty.
#13
#14
It appears that the EGT sensors are not covered under the powertrain warranty, however they are absolutely covered under the emissions defect and performance warranties:
"Also covered by the two emissions warranties are all emissions-related
bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors,
non-diesel fuel lines, sensors, and wiring harnesses that are used with
components on the list of parts, above."
"Also covered by the two emissions warranties are all emissions-related
bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors,
non-diesel fuel lines, sensors, and wiring harnesses that are used with
components on the list of parts, above."
I contacted Ford customer relations and started an escalated ticket to see what they will do. I was told by the agent that their interpretation of the above clause within the Warranty guide is that those parts are covered under warranty ONLY if one of the components listed above that clause in the warranty guide fail and need replacement. Basically, she changed the verbiage in her mind to read "...that are REPLACED with components on the list of parts above." Which is silly, what's the chance a DPF and or DOC fail at the same exact time as a sensor.
My rebuttal was the fact that the verbiage says "...that are USED with components on the list of parts above."
#15