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Old Feb 9, 2011 | 06:03 AM
  #16  
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Ah... Back to the other side of the coin. If you paid for something, then I should be done right. And what your describing does not sound promising. This post has turned sticky so I'm going to say I support your decisions and bow out.
 
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Old Feb 9, 2011 | 06:43 AM
  #17  
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Originally Posted by zcellis3
Then put air in the tires, that is after all what the warning is about!
You know I would, But I use my truck other then towing a little trailor around town once and a while. It sees more mud then pavment. so I have big tires on it you know the one that have a lot of tread on them, and it max tire presure is 65 psi, I dont think 80psi would be good do you.
 
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Old Feb 9, 2011 | 06:49 AM
  #18  
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I was quoted 1/2 hour and the dude ended up doing all or most of the things Paul described above including a road test.

Out the door charge was 47.50 which I thought was reasonable considering the other dealers I had asked said it couldn't be done.

As to the "just add air" comment. I had air'ed down my rears to 65psi before the TPMS reset. Then it got colder, the psi went down, and the alarm went off. In order to make the alarm STFU, I had to air them back up all the way to 80, not just past 65 again. So it is a pain in the ****.

And let's not even get into the BS "retraining" procedure when rotating tires (which I do my self). And let's not even mention that when the alarm goes off it doesn't even tell you WHICH TIRE is low. IMO, TPMS is a completely useless feature and a nuisance on top of that.

In short, resetting the TPMS to be the same front/rear is a darn good mod and well worth $47.50 to me.
 
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Old Feb 9, 2011 | 08:17 AM
  #19  
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I think the point of this excercise is communication. When I have customer, the burden is on me to communicate enough that my customer is happy and comfortable. Period. Each person is different and will require different amounts of communication. Thats what I signed up for. In the end they are happy and I have their money.......and, heaven forbid, they might even come back. On a different note, Im tired of training the dealers on how these damn trucks work. Its like training my math teacher on how to do my math. Lame.
 
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Old Feb 9, 2011 | 09:49 AM
  #20  
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Originally Posted by AlexWV
I was quoted 1/2 hour and the dude ended up doing all or most of the things Paul described above including a road test.

Out the door charge was 47.50 which I thought was reasonable considering the other dealers I had asked said it couldn't be done.

As to the "just add air" comment. I had air'ed down my rears to 65psi before the TPMS reset. Then it got colder, the psi went down, and the alarm went off. In order to make the alarm STFU, I had to air them back up all the way to 80, not just past 65 again. So it is a pain in the ****.

And let's not even get into the BS "retraining" procedure when rotating tires (which I do my self). And let's not even mention that when the alarm goes off it doesn't even tell you WHICH TIRE is low. IMO, TPMS is a completely useless feature and a nuisance on top of that.

In short, resetting the TPMS to be the same front/rear is a darn good mod and well worth $47.50 to me.
Absolutely agree! Does anyone know if the TPMS is a legally required system? If it is, I would suspect it was created due to the highly visible roll over accidents a few years ago.

I believe the system serves a purpose. Having a Vette and tooling around on a closed circuit track at 100+ mph, there is some comfort knowing that my "run flats" are indeed not running flat! The Vette reports individual tire pressures and it is much more useful because of this (verifying equal tire pressures).

All that said, IMHO the system should work the way we legally use the trucks and not to address some liability concern.
 
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Old Feb 9, 2011 | 09:55 AM
  #21  
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Originally Posted by Marauder92V
Absolutely agree! Does anyone know if the TPMS is a legally required system? If it is, I would suspect it was created due to the highly visible roll over accidents a few years ago.
The TREAD act requires that all vehicles produced after 2008 be equipped with TPMS.

Tire Pressure Monitoring Final Rule(Part I)
 
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Old Feb 9, 2011 | 10:07 AM
  #22  
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Originally Posted by Biggziff
The TREAD act requires that all vehicles produced after 2008 be equipped with TPMS.

Tire Pressure Monitoring Final Rule(Part I)
under 10,000lb GVWR..

my 08 F350 DRW does not have TPMS (13,000 GVWR)

Sam
 
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Old Feb 9, 2011 | 10:15 AM
  #23  
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Originally Posted by AlexWV
I was quoted 1/2 hour and the dude ended up doing all or most of the things Paul described above including a road test.

Out the door charge was 47.50 which I thought was reasonable considering the other dealers I had asked said it couldn't be done.
That is great! I however wasn't quoted anything so that is where my issue lies (besides the air pressure/threshold issue I discovered after the fact). Had I been quoted $100 or $50 I could have made a decision, but as I stated, I wasn't given that opportunity.

As Brandon stated, it is about communication and I am now going to "communicate" my feelings to the service dept.
 
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Old Feb 9, 2011 | 10:28 AM
  #24  
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Depending on what you signed authorizing service, you may be able to get them to remove the charge. Typically that agreement has some sort of notification clause requiring them to provide an estimate of expected charges before they are incurred. Otherwise, you could say something like, "it's not running right, can you fix it?" and then get stuck with a bill for $2,000 saying they had to tune it, change the brakes, clean the windows...

The agreement is there to prevent them thinking they have a blank check.
 
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Old Feb 9, 2011 | 10:48 AM
  #25  
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Originally Posted by sdetweil
under 10,000lb GVWR..

my 08 F350 DRW does not have TPMS (13,000 GVWR)

Sam

There was some sort of "waiver" for the dual rear wheeled vehicles. I recall something about having problems with implementation and the number of sensors/channels on the available system(s) at the time.

-Paul
 
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Old Feb 9, 2011 | 11:11 AM
  #26  
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Well, I spoke to them and they apologized for not notifying me of the charges and also agreed to give me a further $30 credit on my account. So ultimately the reset cost me $20, which is not unreasonable in my books. Now the fact that my truck will not likely go into the service dept for any work (unless it is warranty) means I won't get to utilize my $30 credit.

Anyway, the whole thing ended up with a reasonable resolution and now I can move on. I still love my truck and I will continue to do busines swith this dealership in the future.

Thanks for listening and for all of your thoughts on the issue.
 
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Old Feb 9, 2011 | 11:16 AM
  #27  
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Originally Posted by Great Danes
Well, I spoke to them and they apologized for not notifying me of the charges and also agreed to give me a further $30 credit on my account. So ultimately the reset cost me $20, which is not unreasonable in my books. Now the fact that my truck will not likely go into the service dept for any work (unless it is warranty) means I won't get to utilize my $30 credit.

Anyway, the whole thing ended up with a reasonable resolution and now I can move on. I still love my truck and I will continue to do busines swith this dealership in the future.

Thanks for listening and for all of your thoughts on the issue.
Excellent!

$30 ought to get you a spare key maybe?
 
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Old Feb 9, 2011 | 11:16 AM
  #28  
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Originally Posted by Great Danes
Well, I spoke to them and they apologized for not notifying me of the charges and also agreed to give me a further $30 credit on my account. So ultimately the reset cost me $20, which is not unreasonable in my books. Now the fact that my truck will not likely go into the service dept for any work (unless it is warranty) means I won't get to utilize my $30 credit.

Anyway, the whole thing ended up with a reasonable resolution and now I can move on. I still love my truck and I will continue to do busines swith this dealership in the future.

Thanks for listening and for all of your thoughts on the issue.
Buy DEF fluid and filters with the credit....
 
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Old Feb 9, 2011 | 11:18 AM
  #29  
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I would think they would go for it. They would "sell" it to you at retail price and they paid wholesale.
 
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Old Feb 9, 2011 | 11:43 AM
  #30  
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Some dealers are penny pinches and don't look at the big picture.

My dealer has cut keys (even did a test cut on a throw away), programmed remote start keys, activated remote start on the BCM for free.

I have learned - always expect to pay and be happy if it's free.

Although, it's a tough business. Dealers charge by the hour and you did want something done that they were reluctant to do. Yes 100 bucks is steep but at least next time you will know to ask before expecting free work.
 
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