Dissappointed with Ford
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New User
Joined: Nov 2010
Posts: 6
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Dissappointed with Ford
I posted a problem a few weeks ago about a Ford emblem flaking and fading. I also talked about a rust problem starting to show up on the inner lip of the tailgate. I went to Ford about these items and they basically turned their back on me. I have been a loyal Ford customer for many years as have been most of my family and friends. I have read many of your posts on this website and it is my opinion that the "Quality is job one" boasting that Ford advertises is simply all smoke and mirrors. I hate to say that because I've been a Ford lover for many years.
I believe I will start looking at other manufacturers and pay close attention to their quality boasts as well as warranties.
Super Duty
Joined: Oct 2010
Posts: 2,525
Likes: 1
From: NW IN.
What year is the truck? The emblem on my '07 F150 was flaking too. I never had it replaced since I was trading it in.
If the emblem is your only complaint, try another dealer or call Ford directly. I'm sure they would replace an emblem rather than lose a customer.
If the emblem is your only complaint, try another dealer or call Ford directly. I'm sure they would replace an emblem rather than lose a customer.
Tuned
Joined: Oct 2010
Posts: 391
Likes: 36
I believe, if I recall, the corrosion warranty(which is 5 yrs unlimited miles) is only applicable for covering a penetration of the body panel due to corrosion. (A rust hole). You may be able to convince a different dealer to swap the emblem, but you are SOL on the tail gate. My parents(and many others I know) have had bad experiences with paint flaking off in huge chunks, and the dealer said since it isn't rusted through they won't warranty it. This applies to other manufacturers as well, all of them have their issues. I wouldn't stray just because of this, believe me, it's not worth it.
Postmaster
Joined: Jan 2009
Posts: 3,339
Likes: 0
From: Smithers, BC, Canada
A family member got his entire F350 repainted under the 5 year corrosion warranty a few years ago. There was no rust holes, just large areas where the paint was bubbeling. I would suggest calling ford direct.
Senior User
Joined: Jun 2010
Posts: 468
Likes: 0
From: Canyon Country, Ca
I understand when something you think should be covered and maybe it is and maybe it isnt. You get really pist off at the dealer and think whats the point. I guess if you are past the corrsion time on the warrenty they wont cover it, same with the emblem. But if those are the only things that are wrong I would not change from FORD to another. Still sounds like you have been a proud FORD owner and they have been pretty relible for you over the long time that you and your family have had all the FORD's that you have had.
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Posting Guru
Joined: Dec 2006
Posts: 1,118
Likes: 1
I don't mean to sound condescending or inconsiderate as I can understand wanting the appearance of the truck to match the manufacturers claimed quality of the truck, but are you considering switching to another brand truck because of the emblem bubbling and some rust on the tailgate?
I noticed a bit of that on one of our company 06 350s grill emblems, the truck still has 130k miles on it and has never been in the shop, carries and tows all we could ask, I just dont see that as a reason to go to another brand when it seems like the rest of the truck has been treating you right
I noticed a bit of that on one of our company 06 350s grill emblems, the truck still has 130k miles on it and has never been in the shop, carries and tows all we could ask, I just dont see that as a reason to go to another brand when it seems like the rest of the truck has been treating you right
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Lead Driver
Joined: Jan 2002
Posts: 8,634
Likes: 4,721
From: Itinerant
Some might remember in the late 80s Ford had a paint problem. I had my '88' F250 repainted(Grey color) Paint flaking off the hood, tail gate and on the cab Took a couple trips to the dealer and finally Ford repainted the entire truck and supplied a loaner vehicle. Claimed 7 days to do and took a month. DCNKY stay after them.
Posting Guru
Joined: Jul 2001
Posts: 1,126
Likes: 2
From: Austin, TX USA
Some might remember in the late 80s Ford had a paint problem. I had my '88' F250 repainted(Grey color) Paint flaking off the hood, tail gate and on the cab Took a couple trips to the dealer and finally Ford repainted the entire truck and supplied a loaner vehicle. Claimed 7 days to do and took a month. DCNKY stay after them.
But I had a great dealer/service manager at the time.. Ford did a great job that time..
Lead Driver
Joined: Nov 2008
Posts: 8,449
Likes: 70
From: South Jersey
im so so with fords paint problem right now. i've owned a 1977 f150, 1978 f150, 1979 bronco, and 85 f-250 mud trucks and all paint was almost perfect before i got them into the mud. my dads 2000 and my 04 both have the rotted tailgates and the supports for the cabs r flaking from salt and stuff getting between them
Cargo Master
Joined: Dec 2007
Posts: 2,822
Likes: 0
From: Minnesota
I think a huge factor in the rust issue is the area you live in. I feel I am pretty **** about cleaning my rig, but even with the care given to my then new 93 Bronco, it developed the infamous rust on the bottom of the tailgate after only 15 months!
