hi all was wondering where you have to look for this coupon and how to get it thanks Dale

 

You need to go on fordvehicles.com and go to brochures. Order a superduty brochure and when you get it sometimes there are coupons attached from $750 to $1500. When I ordered my superduty I had a $750 coupon but by the time my truck was delivered I received a $1500 my ford direct PCO offer in my quarterly Ford pamphlet and used that instead.

 

I sent away for one several weeks ago. And haven't seen anything, so I called the 800#
They found me in their database, and said it was in their system. $750 expires on 12/20. He gave me my customer reference number to save the dealer time looking it up....

 

Thats what I did and when it got ready to expire I called them to see if I could get it extended they told me that a $1500 coupon was on its way to me so I got an extra $750 out of the deal.

 

Talk about the coupon got me thinking (usually not a good thing) and was wondering that since they are so easy to get - could the dealership request a brochure in your name and have it sent to them? Then keep the $750 or $1,500?

The reasons it crossed my mind is two fold. 1)When the dealership gave me their best price after discounts, rebates, taxes, trade in, etc.. they were at $42,500, I turned it down and told them if they got the number to $40,500 I would purchase it. Magically they gave me another $900 for my trade in and included an additional $750 rebate and lowered the new truck price by another $350. I wonder if the rebate was the Ford brochure thing. 2) The salesman told me that anything less than an excellent rating on the customer satisfaction survey would be bad. I had an issue with some aftermarket stuff that the dealer had installed (later received a refund after they sent the check to the wrong address initially). When the "customer service manager" called and asked how the purchase went I told her and she also mentioned the survey. Well as of last week I did had not received the survey from Ford so I called the customer service lady back and asked her why it hadn't arrived. I suspected that they somehow had it sent to them so that they would get the rating that they wanted. She didn't know, but gave me a coupon for a free oil change. Maybe this conspiracy way of thinking is just because I don't trust dealers in general.

 

LI - it sounds like you found yourself in the situation I am in. It would appear that my coupon is going to expire about a week before my truck arrives. What phone number for customer service did you call and what did you tell them to get them to pony up a better and newer coupon. Thanks for your help

 

It's not a coupon in the sense you are referring.
It's by your name / address / Zip code, etc.

You don't even need the piece of paper, they can look it up online. It's your by name..... Not sure how a central location with a single address is going to get more than one..

 

Google "ford customer service"
On the vru, choose marketing

EDIT - phone number added


8003344375

 

So the truck is on order. Can someone confirm how long the coupon is good for once they issue it? So I'm assuming that it takes about 3 weeks to get the brochure and the coupon itself is good for a month? So from the day you order it online, it will expire 6-7 weeks from then. I'm like everyone else and trying to time the coupon with delivery. Trying to wait as long as possible to ensure I can use it. Thanks for the input.

 

The dates vary. You can call customer service and they will tell you what coupons and incentives you are eligible for. Usually when 1 coupon is about to expire they issue you another. Sometimes for a larger amount which is what happened to me. Good luck

 

I negotiated hard with the dealer and then ordered the truck. I heard about the brochure and $750 discount sometime later. I brought my discount into the dealer yesterday and showed it to him, and he added it in happily. My wife was skeptical but pleasantly suprised.