When you say they dont work, do you mean they dont deploy when the door is opened? Or they dont retract? Is this something that just started happening? Have you checked the fuse?

First thing to do would be to check in the "setup" menu as stated above. Procedure should be in owners manual.

If you're asking if they can be deployed and stay that way, the answer is no. You can set them to stay deployed while the vehicle is in "Park" but as soon as you go over 5-10mph they will automatically retract.
Maybe you can deploy them and the pull the fuse to get them to stay out or disconnect the motor plug underneath each running board. Just be careful because they sit lower than regular running boards and you dont want to bottom out on something.


Matt