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6.4L Power Stroke Diesel Engine fitted to 2008 - 2010 F250, F350 and F450 pickup trucks and F350 + Cab Chassis SPONSORED BY:

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  #1  
Old 02-07-2010, 11:37 PM
jboczar jboczar is offline
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All 6.4 Radiators are now covered for 5yr/100000 miles

For anyone that doesn't know Ford is now covering all 6.4 radiators for 5 years or 100000 miles which ever comes first. Per TSB 09-23-1 concerning repeat radiators leaks due to possible hyper extended thermostats. However, even if they don't replace the thermostats the radiators are still covered under this tsb because they use the thermostat basic part number as the part when submitting it for a warranty claim. And thermostats on these engines are covered by the diesel powertrain warranty. So for anyone who is trying to be boned by a dealer after 3/36 make sure to tell them to check this tsb. I have already fixed a couple this way.
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Old 02-08-2010, 04:26 AM
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Great info, thanks
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Old 02-08-2010, 06:26 AM
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A good Reminder!

For a complete run down of the TSB, see the link. Compliments of Cheezit:

Ford Truck Enthusiasts Forums - View Single Post - Public Service Announcement

Was re-reading the TSB and I know several of us have readers that can monitor coolant, eng oil temp and ECT's. If you pay attention to this paragraph, you may have an idea as to your own thermostats:

With EOT at 195 °F (91 °C) drive on the highway unloaded at 55-70 MPH (89-113 Km/h) constant speed to observe EOT and ECT temp.
Test results/next steps:
If EOT is less than 8 °F (4.4 °C) higher than ECT, and the coolant temp fluctuates roughly 5 °F (2.7 °C) - the thermostats are okay and do not need to be replaced. Replace just the radiator. Refer to WSM, Section 303-03 (Engine Cooling).
If EOT exceeds ECT by greater than 8 °F (4.4 °C) or if the ECT readings fluctuate 10 to 12 °F (5.55-6.66 °C) roughly every 30 seconds - replace both thermostats and radiator. Refer to WSM, Section 303-03 (Engine Cooling).
If vehicle is not drivable and the coolant leak is found to be from the radiator, remove and replace both thermostats and radiator. Refer to WSM, Section 303-03 for both radiator and thermostat removal procedure and approved cooling system draining, filling and bleeding procedures.
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Last edited by senix; 02-08-2010 at 06:30 AM. Reason: more info.
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Old 02-08-2010, 11:25 AM
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I found the TSB when I searched the TSB database, but didn't see where it states that the radiators are warranted for 100,000. Only that it applies to New Vehicle Limited Warranty Coverage. Is that what New Vehicle Limited Warranty means? I always thought that just referred to the original 3/36.
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Old 02-08-2010, 12:16 PM
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Great info, thanks for posting. Also, senix, thanks for the additional info on how to test.
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Old 02-08-2010, 06:08 PM
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Spoke with the shop manager at my dealer today, had him look up this TSB. He said that it is not necessarily possible to add the radiator to the job order when replacing the thermostats under this TSB procedure. He said that things can be squeeked through like this at times but it's not automatic.

Not trying to argue or kill the buzz here, just telling what I was told.
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Old 02-09-2010, 09:25 AM
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Not to disagree with anyone but radiators are covered by that TSB, there is no squeaking through anything. The TSB is related to repeat radiator replacement, example if you have ever had a radiator replaced and require a second, third, etc this tsb applies. Below is a list of what the labor opp pays for, you either replace just the radiator or the radiator and thermostats, there is no labor opp for just replacing the thermostats. And once again they use the basic part number of thermostats for either repair and thermostats are covered 5 yr/100000 miles.

IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified CAUSAL PART.

Its not really open for interpretation other than that. I have already seen another dealer trying to stick it to a customer without running an oasis like every repair should have. They brought it to us instead and we got it fixed under warranty. Here are the labor opps:

092301A2008-2010 F-Super Duty 6.4L: Pressure Test Cooling System, Road Test, Monitor PIDS, Replace The Radiator (Do Not Use With Any Other Labor Operations)3.0 Hrs.
092301B2008-2010 F-Super Duty 6.4L: Pressure Test Cooling System, Road Test, Monitor PIDS, Replace The Radiator, And Thermostats (Do Not Use With Any Other Labor Operations)3.8 Hrs.


Next time I get a 6.4 with high enough mileage I will post the parts coverage approval page with the basic part #8575 for thermostats and show that it is covered.

Just had an old vin stored in my oasis. Here is an 2009 6.4 that I made the mileage 99000 miles and used the basic part number to check coverage and you can see on the last line what it says.

WARRANTY COVERAGE INFORMATION
PART NUMBER: 8575 (THERMOSTAT)
REPAIR DATE: 02/09/2010
REPAIR DISTANCE 99000 Miles
COUNTRY: USA
STATE: FL
IS COVERED UNDER - DIESEL ENGINE (VERIFY DEDUCT)
VEHICLE INFORMATION
VEHICLE DESCRIPTION
2009 F-SERIES BODY STYLE
F-350 CREW CAB 4X4 ENGINE
6.4L TC DIESEL V8
TRANSMISSION
TORQSHIFT AXLE CODE
3J ENGINE CALIBRATION

VIN
1FTWW31R39EB30846 INQUIRY DATE
02/09/2010 INQUIRY TIME
09:29:51
GVW
11400 LB. GVW

Last edited by jboczar; 02-09-2010 at 09:28 AM. Reason: More info
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Old 02-09-2010, 05:41 PM
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jboczar:

Regarding your statement:

"Just had an old vin stored in my oasis. Here is an 2009 6.4 that I made the mileage 99000 miles and used the basic part number to check coverage and you can see on the last line what it says. "

Perhaps I am misreading but the last line says 11400 lb. GVW.

Is my radiator covered to 36,000 miles or 100,000?
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Old 02-09-2010, 06:01 PM
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Quote:
Originally Posted by jboczar View Post
Just had an old vin stored in my oasis. Here is an 2009 6.4 that I made the mileage 99000 miles and used the basic part number to check coverage and you can see on the last line what it says.

WARRANTY COVERAGE INFORMATION
PART NUMBER: 8575 (THERMOSTAT)
REPAIR DATE: 02/09/2010
REPAIR DISTANCE 99000 Miles
COUNTRY: USA
STATE: FL
IS COVERED UNDER - DIESEL ENGINE (VERIFY DEDUCT)
VEHICLE INFORMATION
VEHICLE DESCRIPTION
2009 F-SERIES BODY STYLE
F-350 CREW CAB 4X4 ENGINE
6.4L TC DIESEL V8
TRANSMISSION
TORQSHIFT AXLE CODE
3J ENGINE CALIBRATION

VIN
1FTWW31R39EB30846 INQUIRY DATE
02/09/2010 INQUIRY TIME
09:29:51
GVW
11400 LB. GVW
I think the part of this he is trying to show is highlighted in red above
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Old 02-09-2010, 07:04 PM
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jboczar: I am going to print out this stuff and keep it with me when I go to have my 4th radiator installed. Hope you don't mind. If you do just let me know and I won't do it.

To further complicate things, here is my situation:

'08 Job 1, 6.4 diesel.
124800 miles
4th radiator to be installed is sitting at the dealer
I purchased the DieselCare Plus warranty making the engine covered to 200000 miles.

Do you still think I can get my radiator replaced under some kind of warranty? My 3rd one was covered because I was under 100K and they managed to get it covered except I paid a $100 deductible.

Thanks a lot for your time and info, really appreciate you doing this.
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Old 02-09-2010, 08:08 PM
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Quote:
Originally Posted by rmosso1 View Post
jboczar:

Regarding your statement:

"Just had an old vin stored in my oasis. Here is an 2009 6.4 that I made the mileage 99000 miles and used the basic part number to check coverage and you can see on the last line what it says. "

Perhaps I am misreading but the last line says 11400 lb. GVW.

Is my radiator covered to 36,000 miles or 100,000?
Sorry, the last line should have been the one about "covered under diesel warranty". It copied and pasted different than it looked from the oasis sheet.

As for the the $100 deductible you had to pay under the original warranty, as far as I know all diesels model year 2007 and later have no deductible any more. I will see if I can find the documentation to back that up.

The 7yr/200000 mile diesel extended care does not cover thermostats sorry. It covers the other basic engine stuff but is not as comprehensive as the original warranty.
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Old 02-09-2010, 08:11 PM
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What he is trying to point out is in BOLD LETTERS, it says that it is covered under diesel warranty
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Old 02-09-2010, 08:50 PM
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Ruschejj,

there is no deductible for 2008 6.4 trucks during the original powertrain warranty, if they were charging you $100 each time then they owe you your money back. This is taken from the 2008 warranty guide book, it looks a little funny because it was in chart form but towards the end of what I highlighted it shows no deductible for your truck.

2008 Model Cars and Light Trucks (Up To 550 Series excluding LCF)
WARRANTY SUMMARY CHART
2 yrs
24,000
MILES
3 yrs
36,000
MILES
4 yrs
50,000
MILES
5 yrs
50,000
MILES
5 yrs
60,000
MILES
6 yrs
70,000
MILES
8 yrs
80,000
MILES
COVERAGES
(Coverage expires when time or mileage limit is
reached)
(MILEAGE EXCEPTIONS ARE INDICATED BELOW)
No Deductible
Bumper-to-Bumper Coverage
• Ford/Mercury Vehicles (1) (2) (3) (4)
• Lincoln Vehicles (1) (2) (3) (4) No Deductible
No Deductible
Powertrain Coverage
• Ford/Mercury Vehicles
• Lincoln Vehicles No Deductible
Corrosion Perforation Unlimited Miles
PowerstrokeŽ Diesel Engine 100,000 Miles No Deductible
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Old 02-10-2010, 07:25 AM
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Thanks for the info. I repped you yesterday, can't do it again so "Thank You" will have to suffice. Much appreciated.
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Old 02-10-2010, 07:39 AM
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I repped him for ya..that is good info!
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