same problem on my 01 Escape. replaced solenoid with unit from
Parts Express online. Sku 330-582. After removing 4 screws from inner hatch trim cover and snapping out cover, the complete assy is exposed. Remove 1 phillips screw and 4 10mm nuts and assy comes apart. I then replaced the solenoid with the
aftermarket unit(you will have to bend the included rod to match fit because it doesn't have same rod as the factory unit). Then wire the new unit to factory wiring(green to pink and blue to pink with black stripe. Done in 1 hour total. Price for solenoid $10.50, price if you have to buy whole latch assembly from Ford $147.00. (Ford only offers complete latch, lock, handle as a part)