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I would certainly expect better service from the vendor than you are getting. I recently had a $200. item received with hidden shipping damage. The vendor sent a replacement out immediately to replace the damaged unit.
Update, Summit stepped up and took care of the return. That's why I buy from them.
I hope fitech figures it all out. There's good People there.
So for know,I have my new quick fuel carb. EFI somewhere down the road.
Just installed the fitech in my 54 f100 with a 390FE, just waiting for my back ordered fuel pump to show up! There is lots of good reviews on the net, along with some bad ones. Hopeing mine is one of the good ones.