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2015 SuperDuty PSD orders - post your info here!

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  #46  
Old 06-24-2014, 05:33 AM
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Originally Posted by sheriff1
So, I placed my order on 6-3, not word one from the dealership since. Is that unusual?
Not unusual, he prolly doesnt have any info to share, call them
 
  #47  
Old 06-24-2014, 06:19 AM
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Originally Posted by sheriff1
So, I placed my order on 6-3, not word one from the dealership since. Is that unusual?
Hi Sheriff1,

I don't think it's really unusual unless you asked them for updates. By now, I would suspect that your truck has progressed to the point of having a VIN number and been put on the schedule.
Give them a call and find out!
 
  #48  
Old 06-24-2014, 08:02 AM
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I've never had a dealer give me updates unless I ask for them. You can also ask Crystal with Ford customer relations to check on your truck's progress.
 
  #49  
Old 06-24-2014, 08:26 AM
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Originally Posted by Jesse4812
I've never had a dealer give me updates unless I ask for them. You can also ask Crystal with Ford customer relations to check on your truck's progress.
I think Crystal would need the VIN to get these updates..
 
  #50  
Old 06-24-2014, 09:02 AM
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Originally Posted by Big-Foot
I think Crystal would need the VIN to get these updates..
Hi Big-Foot,

I can get vehicle info with an order number and dealership name/location, too.

Crystal
 
  #51  
Old 06-24-2014, 12:59 PM
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Crystal,
I'm still waiting for the site to allow me to PM someone so I can send you my Order # and Dealer #. I could use some help in getting things moving a little quicker...
 
  #52  
Old 06-24-2014, 01:09 PM
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Originally Posted by glfahlk
Crystal,
I'm still waiting for the site to allow me to PM someone so I can send you my Order # and Dealer #. I could use some help in getting things moving a little quicker...
make some more posts.. FTE wants to make sure you are not an automated robot. takes 10 messages and then some time.

there is a 'one page' thread you can post to.. just say Hi (10 chars) or some such.
 
  #53  
Old 06-24-2014, 01:16 PM
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Thanks Sam. I have over 10 posts now I believe but I'm still not outside the two week window
 
  #54  
Old 06-24-2014, 01:24 PM
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Originally Posted by FordService
Hi Big-Foot,

I can get vehicle info with an order number and dealership name/location, too.

Crystal
Good to know Crystal! My dealer is only a little bit clueless on the process, so if I get any updates at all, I would suspect I'll need to get them from you..

There was a website (I've lost the URL) where you could enter your VIN and it would reproduce your window sticker..
Has anyone used that?
 
  #55  
Old 06-24-2014, 01:26 PM
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Originally Posted by glfahlk
Crystal,
I'm still waiting for the site to allow me to PM someone so I can send you my Order # and Dealer #. I could use some help in getting things moving a little quicker...
Hi glfahlk,

While you're waiting for PM privileges, you can reach out to our Customer Relationship Center for updates on your truck. Give them a call at 1-800-392-3673.

Crystal
 
  #56  
Old 06-24-2014, 01:38 PM
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Can they help with moving my order up in the assembly process? Seems like other trucks with orders that came in a lot later than mine have already been delivered...
 
  #57  
Old 06-25-2014, 09:37 AM
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Originally Posted by Big-Foot
Good to know Crystal! My dealer is only a little bit clueless on the process, so if I get any updates at all, I would suspect I'll need to get them from you..

There was a website (I've lost the URL) where you could enter your VIN and it would reproduce your window sticker..
Has anyone used that?
Hi Big-Foot,

You can enter your VIN at the end of this link to see your window sticker: Untitled Page

Keep in mind that window stickers won't appear until about a week before your truck is scheduled to enter production.

Crystal
 
  #58  
Old 06-25-2014, 05:11 PM
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That's a great tool Crystal, thx for the VIN link
 
  #59  
Old 06-25-2014, 06:11 PM
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Thanks Crystal! Looks like I'm still a ways out then as it can't find my VIN in the system...
 
  #60  
Old 06-26-2014, 08:30 AM
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Originally Posted by GIGGER
That's a great tool Crystal, thx for the VIN link
Originally Posted by Big-Foot
Thanks Crystal!...
You got it, guys! Glad you find it handy.

Crystal
 


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