When answering the phone either with the truck steering phone icon or the answer swipe on the phone the truck wont go to the call, I'll have to hang up on the call and call them back and it will work like it should through the truck. Never had a problem before answering, anyone have this issue and resolved it?

2012 truck.

 

Hi scraprat,

I recommend a clean pairing which is done by deleting the SYNC connection and going through the pairing process again.

Here you can find the pairing instructions: Pair your Phone with Ford SYNC | SYNC Help | Official Ford Owner Site

If you continue to have issues, try a master reset: Perform Master Factory Reset on Ford SYNC | SYNC Help | Official Ford Owner Site

Let me know if this works for you.

Whitney

 

Thanks, I'll give it a whirl and see what happens. Will update in a day or two.

 

Hey scraprat,

You're welcome! keep me posted.

Whitney

 

Thanks for the help, it seems to be working after a fresh start.☺

 

I've had strange things happen after an Android update, where Sync knows the phone and is paired to it, but it acts strangely. Repairing solves it.

What kind of phone?

 

Samsung S4