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2011 & Newer Explorer Discuss the all new redesigned Ford Explorer

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Old 07-09-2013, 09:58 PM
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DeeDubz DeeDubz is offline
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2012 Explorer A post rattle

Ok I've had a few problems with my WIFES 2012 XLT explorer, Both A post pieces of plastic flying off on the freeway less than 3 months old... now after 2 years we have a rattle.... I want to take it to the dealer and say what the f over, but they'll bs me and pretend to take it on a drive and tell me nothings wrong so im asking for your guys help. whats wrong with my A post? heres the video

Im hoping we can fix this....
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Old 07-11-2013, 02:05 PM
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Quote:
Originally Posted by DeeDubz View Post
Ok I've had a few problems with my WIFES 2012 XLT explorer, Both A post pieces of plastic flying off on the freeway less than 3 months old... now after 2 years we have a rattle...
Hi DeeDubz,

I want to look into this for you and check out ways I can help. Send a PM my way with your information and I'll get to work. Be sure to include your VIN, preferred servicing dealership, mileage, daytime phone number, and full name; I'll do the rest!

Crystal
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Old 07-11-2013, 09:20 PM
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Doubt they would BS you as this is a well known problem, and updated parts have been in production for a long time now. We keep plenty in stock, though most vehicles have already had them replaced by now.
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Old 07-12-2013, 06:09 AM
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So i understand, you havent taken it in but you think they wont fix it ?

And presume this is on previous yr models only as I've not heard it and the wife has not beat me amongst the head complaining about it. :-)

In fact, she said last nite that she still loves her sport after 7000 miles or so!

Good luck on your repair !
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Old 07-12-2013, 06:09 AM
 
 
 
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