6.7 Glow Plug dropped ( pic added )
#1
6.7 Glow Plug dropped ( pic added )
I would like to know if i am the only one that had that problem... a few weeks ago, I had to stop and get the truck towed to the dealership and they told me that my engine was shot
Then they told me it was a glow plug that fell inside the cylinder... didn't know it was possible but any way it was under warranty.
Last Monday they asked me to bring all my service receipt and that ford is asking them to take the engine apart and study it before they would ship a new engine...
Are the trying to get away from paying it under warranty ? The truck is 2011 with 80000 km ( 50000 miles ).
Anybody went through that before ?
Then they told me it was a glow plug that fell inside the cylinder... didn't know it was possible but any way it was under warranty.
Last Monday they asked me to bring all my service receipt and that ford is asking them to take the engine apart and study it before they would ship a new engine...
Are the trying to get away from paying it under warranty ? The truck is 2011 with 80000 km ( 50000 miles ).
Anybody went through that before ?
Last edited by 04xcur; 12-13-2011 at 09:15 PM. Reason: adding info
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I would be interested in hearing how they think service records relate to a glow plug breaking off.
As far as service records before you bought it, that is tough. Dealers are forbidden by law from giving you any records from a previous owner (privacy concerns). If you bought it from a Ford dealer, they should have documented the condition of the vehicle before they sold it to you. That would be your best case scenario. Worst case would be if you bought it private party with no service records.
I would try running a Carfax report to try and fill in any gaps in service records. Just in case it becomes an issue. Also, register with the Ford owner web site, and then check for service that might have been performed by a Ford dealership.
#7
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I'm not sure how not waiting for the light to go out could cause this, even after the light goes out that isn't the end of the glowplug cycle.
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If the truck was serviced at a Ford Dealer, The records will be in the Oasis computer report. So it is only records of service NOT at a Ford deaker that they will really be looking at.
I'm sure they will look for any work that would have removed and replace a glow plug where they can put the blame on improper replacement.
I'm sure they will look for any work that would have removed and replace a glow plug where they can put the blame on improper replacement.
#12
I wish Ford would do like Cummins and eliminate glowplugs in favor of the intake grid, it seems to be more reliable and there can be no plugs falling into cylinders destroying engines.
#13
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Someone can correct me, but I remember reading somewhere that the glow plug remains energized even after engine start and remains on for some period of time. I don't think that whether the truck starts with the plug hot or not has anything to do with this failure. I'm also interested to know if this failure was on a cab and chassis model.
#14
Someone can correct me, but I remember reading somewhere that the glow plug remains energized even after engine start and remains on for some period of time. I don't think that whether the truck starts with the plug hot or not has anything to do with this failure. I'm also interested to know if this failure was on a cab and chassis model.
This seems like a defect, plain and simple. A relatively catastrophic one at that, but you shouldnt have any trouble getting this covered under warranty. Please let us know how it goes!
#15
Someone can correct me, but I remember reading somewhere that the glow plug remains energized even after engine start and remains on for some period of time. I don't think that whether the truck starts with the plug hot or not has anything to do with this failure. I'm also interested to know if this failure was on a cab and chassis model.
The main factors that determine the wait to start light post time and how long the glow plugs will remain active after the engine is running are the coolant temperature and battery voltage...