Which is why his truck is getting addressed. You go in yelling/screaming and making threats and the company is going to be significantly less likely to want to, or care to, help make it right. Sure, you get an attorney, etc. etc., but after how many months does it take before that actually results in anything, meanwhile he would still be left with a non-functional truck.

 

I absolutely agree with those sentiments. I never meant to imply it should be handled otherwise. But I think I would be using this forum to vent a little pent-up frustration. The OP is admirably calm about his new truck. I get bent up if someone parks next to me! 😂

 

When it's out of your hands there is no use in getting too worked up. no, i'm not happy but hey it will either get fixed... or I will own a car audio company lol!

 

Exactly. However, the calmer I get, the more they should be concerned Ha

 

My previous 350 Lariat had the Sony and my current 450 Platinum has the B&O. IMO, the B&O does sound noticeably better, but nowhere near high end aftermarket system better.

 

Lol......It’s doesn’t even have to be a high end aftermarket system.

The most basic 5 channel amp, 2 way component front speakers and a basic cheap sub in a pre-fab box from the aftermarket will blow away the B&O and Sony systems.

 

Awesome.

I hope everything gets worked out and I’m sure you won’t be going back to the car audio shop.

 

I'm guessing the AmpPro AP4 isnt available for the 2020? Simple inline plug and play to get front, rear and sub out with line summing.

 

Regardless of what "should" work, as of right now, there is still no audio, gps or navigation. Looks like they'll be replacing a wiring harness and "a module" - not sure what the detail is because it was dropped off at the dealer by the audio shop. I'm pretty sure that the repair is going to exceed the cost of the job. The NAV-TV is a simple plug and play device as well - i like it because you can adjust the chimes and alerts to where you want them and what levels you want them at. It's a proven solution - I'm really not sure where it all went sideways, nor can I even begin to further speculate. It's all "tight-lipped" at this point. Looks like we'll be well into next week before it's resolved - sigh.

 

PAC amp pro works the same way. Hope they figure it out for you

 

Thanks - just got a call from the dealer - they've got it squared away - audio / GPS / Navigation are now working as they should. It just reported it's position to FordPass for the first time since 7/27. They're keeping it for another day to look into why it's throwing a misfire code - they're going to warranty that - I'm going to say I think I got some questionable gas - it started surging at idle right after I filled it up.
Looks like this will get put to bed early next week - what a saga.

 

Unless PAC has made a change, the AmpPro was designed for Sony equipped Ford vehicles........not B&O equipped Ford vehicles hence the reason for using the NAV TV.

Some early B&O equipped Ford vehicles still used the Sony guts even though the system was stamped as B&O.

 

I've been using it in my 19 for a year. Yes, it had the B&O. Works great

 

So the good news - the audio issues are squared away as reported above.
The bad news - looks like dropped lifters in both 6 and 7 cylinders. 588 miles and she's getting a new engine. Going to be another 3-4 weeks it looks like. Ford apparently wants a tear-down. Just another day in paradise.

 

Dafuk....that's not a good sign. What a bummer. 🤞