NEW VIBRATION OR HOPPING TSB
#61
Join Date: Jun 2014
Location: DFW, TX-GoldCanyon, AZ
Posts: 7,209
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I had the part installed and it helped, but does not totally resolve the shaking at 42 mph. I would say that it reduced it by 50%.
One thing I am not happy about is that the device fouls my APM Research BedStep and the step does not totally retract anymore. Looks like crud, but will have to put up with it for now..
#64
Mine was installed today and it does help. I have not taken it out to where the concrete panels on I-5's roadway get my truck to start bouncing bad. It felt smoother. I do have the Bilstien Shocks on my truck as well as a set of 3 leaf overloads that don't make contact till I put anouther 500lbs in the back.
For Zero out of pocket I will take it.
For Zero out of pocket I will take it.
#65
Mine was so bad with the stock wheels that my wife thought we had something wrong with the truck. 45-48, 55ish and 65-70 on certain sections of road are bad. My dealer called this morning and will install my dampener on Thursday. I know this is a long heavy truck and 50% better would make me happy. I haven't done the shocks although i have been threatening to for 2 years. if this improves the ride 50%, then I am ordering Bilstiens to help with the bad 50%,lol.
#69
well, mine is installed and I don't feel any real improvement. Guess I am next on the Bilstien list. I love this truck and do realize it is a big truck made for pulling BUT I have been driving super duty trucks for 20 years, 2 ccsb, 1 extended cab short bed and 1 extended cab long bed before this and none of them were this rough on the body by a long way. I will say the dealer was obliging and took care of business in no time and I appreciate them. My truck is a single rear wheel....
#70
well, mine is installed and I don't feel any real improvement. Guess I am next on the Bilstien list. I love this truck and do realize it is a big truck made for pulling BUT I have been driving super duty trucks for 20 years, 2 ccsb, 1 extended cab short bed and 1 extended cab long bed before this and none of them were this rough on the body by a long way. I will say the dealer was obliging and took care of business in no time and I appreciate them. My truck is a single rear wheel....
#71
I too have the 42-45 mph wheel hop. its more pronounced with rear tires inflated to 80 psi. When I'm not towing my 5th Wheel I air down to 65 from 80 and this lessens the bounce a little. I have changed shocks to the Bilstien 5100, tires balanced and re-balanced with no results. I've had this issue since I drove the truck off the lot new.
I went to the dealer yesterday and asked if the TSB was covered under my extended bumper to bumper warranty and I was told no it wasn't. I politely asked her why Ford knows of the problem, has a fix, and some dealers are honoring warranty, and you are telling me it's not covered. I got the sorry sir, we can order the part for you and you can set up an appointment for the install. Oh, just to have the service advisor drive the truck to confirm the Wheel Hop it will cost $90.00.
Any suggestions from a Forum Ford Service Rep would be appreciated. I have 41,000 miles on my 2012 F350 CC Long Box. Purchased 8 year 100,000 ESP last year.
I went to the dealer yesterday and asked if the TSB was covered under my extended bumper to bumper warranty and I was told no it wasn't. I politely asked her why Ford knows of the problem, has a fix, and some dealers are honoring warranty, and you are telling me it's not covered. I got the sorry sir, we can order the part for you and you can set up an appointment for the install. Oh, just to have the service advisor drive the truck to confirm the Wheel Hop it will cost $90.00.
Any suggestions from a Forum Ford Service Rep would be appreciated. I have 41,000 miles on my 2012 F350 CC Long Box. Purchased 8 year 100,000 ESP last year.
#72
Join Date: Jun 2014
Location: DFW, TX-GoldCanyon, AZ
Posts: 7,209
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If you brought it into the dealer while it was under the bumper to bumper warranty and told them about the hopping issue, it would be in your Oasis Report and I would think that Ford would be somewhat obligated to cover it. That's why I had this logged for my truck immediately and when the TSB came out it was covered.. Note - my dealer said he would have covered it in or out of warranty, but dealers can differ in policy as well...
#74
If you brought it into the dealer while it was under the bumper to bumper warranty and told them about the hopping issue, it would be in your Oasis Report and I would think that Ford would be somewhat obligated to cover it. That's why I had this logged for my truck immediately and when the TSB came out it was covered.. Note - my dealer said he would have covered it in or out of warranty, but dealers can differ in policy as well...
#75
I too have the 42-45 mph wheel hop. its more pronounced with rear tires inflated to 80 psi. When I'm not towing my 5th Wheel I air down to 65 from 80 and this lessens the bounce a little. I have changed shocks to the Bilstien 5100, tires balanced and re-balanced with no results. I've had this issue since I drove the truck off the lot new.
I went to the dealer yesterday and asked if the TSB was covered under my extended bumper to bumper warranty and I was told no it wasn't. I politely asked her why Ford knows of the problem, has a fix, and some dealers are honoring warranty, and you are telling me it's not covered. I got the sorry sir, we can order the part for you and you can set up an appointment for the install. Oh, just to have the service advisor drive the truck to confirm the Wheel Hop it will cost $90.00.
Any suggestions from a Forum Ford Service Rep would be appreciated. I have 41,000 miles on my 2012 F350 CC Long Box. Purchased 8 year 100,000 ESP last year.
I went to the dealer yesterday and asked if the TSB was covered under my extended bumper to bumper warranty and I was told no it wasn't. I politely asked her why Ford knows of the problem, has a fix, and some dealers are honoring warranty, and you are telling me it's not covered. I got the sorry sir, we can order the part for you and you can set up an appointment for the install. Oh, just to have the service advisor drive the truck to confirm the Wheel Hop it will cost $90.00.
Any suggestions from a Forum Ford Service Rep would be appreciated. I have 41,000 miles on my 2012 F350 CC Long Box. Purchased 8 year 100,000 ESP last year.
I’ll look into this. Please send me a PM with your name, phone number, VIN, and which dealer you’re headed to.
Also, for ESP coverage questions, you can reach out to Ford Protect Prior Approval at 800-321-7790 (option 1).
Rachel