My truck only has 253K atm, I guess ill cross that bridge when I come to it! It is very odd though that the Odo doesn't keep going and just rolls back like that...

 

Well boys heres the stupid f-ing run around reply i got from ford, shoulda known this would happen . this is complete BS why cant they just answer my questions? why in the h-e-double hockey sticks do they need my phone number . i'll send a reply and expect a stupid email in a couple days.

Hello Blake,

This is Mayzel from Ford's Customer Service Department. I sincerely appreciate the time that you have taken to write us in regards to the odometer concern on your 1995 Ford F-250.

I would be glad to assist you with this concern; moreover, in order to further investigate on this issues please provide me the following information. Please include your original message with the following additional information to allow us to proceed.

Address:
City:
State:
Zip Code:
Cellular Phone Number:
Daytime Phone Number:
Home Phone Number:

If you would prefer to provide this information over the phone, you may call us toll free at 1-800-392-3673 between the hours of 8am and 5pm, local time, Monday through Friday. Hearing impaired callers with access to a TDD may contact us by calling 1-800-232-5952.

While I understand that this may cause some delay, this step is necessary to assure that your concerns are addressed in the most appropriate manner. Thank you for contacting Ford.

Sincerely,
Mayzel
Customer Relationship Center
Ford Motor Company

 

What country is customer relations in?

 

Yeah. That's a perfectly executed example of "The Ol' Run Around". Follow through with this, I must know how long they can keep it going.

 

check and see what time the email came in. if its something weird like 2:30am, its totally india

 

Glenn i have no idea but i wonder if its in the usa
Joseph yea it seems like they are avoiding every question with more questions. like how in the heck can my phone number help with this problem.
George it came in at 6:43pm so idk what that might mean.

 

Well heres the lame a$$ excuse i got back from ford a minute ago.

Dear Blake,

Hi! My name is Jamie from Ford's Customer Relationship Center (CRC). I had the opportunity to read your email regarding your concern with the odometer in your 1995 Ford F-250.

I am deeply sorry about the circumstances that have prompted you to write to us. We recommend that your vehicle be inspected by a Ford or Lincoln-Mercury Dealership to determine the cause of any symptoms your vehicle may be experiencing. At the CRC, we are unable to provide technical response, due to the fact that there are no technical departments at the center that would be able to handle such inquiries. If the CRC is unable to provide an answer to a customer with the aid of the Owner Guide or resources available to our center, we recommend our customers to contact a trained technician at one of our local dealerships. Resources are available exclusively to our dealerships directly from Ford Motor Company where answers may be obtained.

Our dealerships have factory trained technicians, comprehensive service information and specialized equipment to resolve your concerns. If there is no coverage under applicable warranties, recalls or Ford Extended Serviced Plans (ESP's), repairs and services would be your responsibility. Your next step is to make an appointment with your servicing dealership to have your vehicle diagnosed. Please note a diagnostic fee may be charged. To locate a Ford or Lincoln-Mercury Dealership, please visit Official Ford, Lincoln & Mercury Owner Site | Personalized Owner Information | FLMowner.com.

We hope that with the dealership's assistance, this matter will be rectified in an expedient manner.

Feedback from valued customers like yourself, about their vehicle enables us to know what our customer needs are. We hope to use this information to improve our services and to enhance the loyalty of our customers.

To provide product related feedback, please follow these steps:
1. Visit Ford Motor Company.
2. Scroll to the bottom of the page and select the "Contact Ford" link.
3. Scroll to the bottom of the page and select the appropriate brand under the "Email" section. The link directs you to the appropriate feedback page.
4. Complete the form and select the "Submit" button.

To provide product feedback over the phone, you may contact the Ford Customer Relationship Center at 1-800-392-3673.

If you have any other inquiries or concerns, please feel free to contact us. We are more than happy to address them for you.

Thank you for contacting Ford.

Sincerely,
Jamie
Customer Relationship Center
Ford Motor Company

 

If they keep beating around the bush, the bush will die! I'm afraid its dead, their certified tech don't know shi! and they want you to pay to be told nothing in return.

 

I was hoping that they'd keep it going longer until they told you basically to F off.

 

Glenn your spot on with everything there. And joe i think i might keep it going longer until they do, lets see how they like my next email.

 

Well heres my last reply to them, lets see how this goes.

Thats not really a real answer, you seem to be just giving me generic answers to my questions and shoving me off saying you cant answer my questoins. And i want to know how the dealership would dertermine the cause of the symptoms? This problem was developed from the factory and came with the truck off the factory floor. I knew i shouldnt have asked if the dealership could solve this problem, cause i knew going there would be recomended by you so i could get charged for something no one has an answer to, its called a stealership for a reason.

 

I want to see how they play this.

 

So let's ask a Ford tech. There are a few around here. Maybe he'll recommend we call the 800 number

I did find out the 02 and up apparently are smart enough to show a 4 from a local guy with 400k on his 02.

 

wow first I have ever herd on this issue. I would just pull the cluster and see if there was a 5 after the 4.
or just call the CRC lmao

 

It's a digital odometer so pulling the cluster won't let you see any numbers.