Fulltext TSBs

Technical Service Bulletins

TSB
04-18-5
  • AXLE – FRONT HUBS NOT ENGAGING, NOT STAYING ENGAGED AND/OR UNLOCKING
Publication Date: August 31, 2004

FORD:
1999-2004 F-SUPER DUTY
2000-2004 EXCURSION

This article supersedes TSB 04-11-6 to update the vehicle lines listed in the printed version of TSB 04-11-6.

ISSUE:

Some 4X4 vehicles may exhibit a hub not engaging, not staying engaged and/or unlocking. This may be due to hub lock damage caused by contact between the front axle shaft and the inside of the hub lock assembly.

ACTION:

Follow normal Workshop Manual diagnostics for four wheel drive system. If diagnostics lead to a failed hub lock, check the inside of the hub lock for signs of contact with the axle shaft (Figure 1). If signs of contact are evident, perform the following procedure when replacing the hub lock assembly.




Figure 1 – Article 04-18-5

SERVICE PROCEDURE

  1. Remove the hub lock assembly. Refer to Workshop Manual Section 308-07A (for 1999 model year vehicles refer to 2000 Workshop Manual).
  2. Insert clean rag into wheel hub cavity to protect it from contamination.
  3. Drill out axle shaft pilot hole to 16 mm (5/8″) diameter and 2 mm (0.08″) deep (Figure 2). The axle shaft does not need to be removed from wheel-end assembly for this step.


    Figure 2 – Article 04-18-5

    NOTE:OPENING THE SHAFT PILOT HOLE DIAMETER WILL PROVIDE CLEARANCE TO THE METAL TABS, LOCATED INSIDE THE HUB LOCK, DURING ENGAGEMENT CYCLING.

  4. Remove all contaminants from hub cavity and reassemble.

PART NUMBERPART NAME
1C3Z-3B396-CBFront Axle Hub (ESOF)
1C3Z-3B396-DAFront Axle Hub (Manual)

WARRANTY STATUS:

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage

OPERATIONDESCRIPTIONTIME
041805AReplace Hub Lock Assembly And Drill Axle Shaft Pilot Hole (Does Not Include Time For The Diagnosis Described In The Repair Action) One Hub0.3 Hr.
041805BReplace Hub Lock Assembly And Drill Axle Shaft Pilot Hole (Does Not Include Time For The Diagnosis Described In The Repair Action) Both Hubs0.5 Hr.

DEALER CODING

BASIC PART NO.CONDITION CODE
3B39607

NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.

Copyright 2004 Ford Motor Company