Fulltext TSBs

Technical Service Bulletins

TSB
10-22-2
  • 6.2L – UNINITIATED ACTIVATION OF MYKEY, PANIC ALARM OR SYNC 911 ASSIST FEATURES – BUILT ON OR BEFORE 9/2/2010
Publication Date: October 29, 2010

FORD:
2011 F-250, F-350

ISSUE:

Some 2011 F-Super Duty vehicles equipped with a 6.2L engine and built on or before 9/2/2010 may exhibit uninitiated activation of any MyKey features, radio volume limited, vehicle speed limited to 80 MPH (129 Km/h) , or panic alarm features such as flashing lights, hazard lamps, horn activation, or SYNC 911 Assist.

ACTION:

Follow the Service Procedure steps to correct the concern.

SERVICE PROCEDURE

Replace the powertrain control module (PCM). Refer to Workshop Manual, Section 303-14A.

Please advise the customer that this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle’s computer to learn the transmission’s unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may result in firmer than normal upshifts and downshifts for several days.

PART NUMBERPART NAME
BC3Z-12A650-CXKPCM (All Except California/Green State or Export)
BC3Z-12A650-CGKNPPCM (California/Green State)
BC3Z-12A650-DDJPCM (Export)

WARRANTY STATUS:

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATIONDESCRIPTIONTIME
102202A2011 F-Super Duty 250, 350 6.2L: Replace The PCM Includes Time To Reprogram PCM And 2 PATS Keys (Do Not Use With Any Other Labor Operations)0.8 Hr.

DEALER CODING

BASIC PART NO.CONDITION CODE
12A65042

NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.

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