Agreed, it is one side of the story, and quite a well documented and detailed story taken from quite a well documented web-site.
It seems very plausible, up to date (reported Nov 2011, last post 28/04,2012), and is not refuted.
There are some posts of support e.g. years of history of plenty of shipments with no problem.
Like insurance, it's the case of the exception NOT proving the rule.

The LA Trade Practise Dept is 'allegedly' now on the case so we might see some sort of independent explanation.

In the meantime I'll be extra careful!