Got it. Thanks. In any case I will never use Freehold Ford's(Freehold, NJ) service department because of that policy. I will also never buy a car at Freehold Ford because of that Policy.

I called All American Ford in Old Bridge (only 10 min further away from me) and they were way nicer and said absolutely they will extend a loaner during the repairs. They will also be first choice when I go to buy a new F150 Ecoboost.