FTE would like to welcome Premier Performance as the sponsor of the vendor section. We felt this was an appropriate match and a win/win for the majority of our vendors because Premier Performance is a warehouse distributor, not a retailer and it opens the doors for our vendors to have additional sources.
Check them out:
Founded in 1998, Premier Performance was created out of a hobby that quickly carved a niche as a prominent distributor of diesel performance and appearance parts and related components for light trucks and SUV's. From the owners garage to the facilities that we operate today we have become the leading warehouse distributor of diesel performance products making us “The Original Diesel WD!”
We are the largest diesel performance warehouse in the United States! With an unsurpassed inventory level of electronics and other performance kits and appearance products, we are able to meet our customers' needs with our same day shipping policy. Our warehouse locations allow us to reach over 80 percent of the United States within two days regular UPS and everywhere within three days. Our multiple locations allow us to offer the best products with the greatest service. Our newly implemented RF handheld scanners allow excellent accuracy and service that our customers can depend upon. With no drop ship fees and our ability to supply the latest and hottest performance parts on the market one can begin to understand why Premier is the leader in the industry. Our large inventory levels allow us to have considerable buying power to give us great savings, and these savings are passed on to our customers. Even though we are the largest Diesel Performance warehouse we are still personal and can react quickly to the individual needs of our customers by paying attention to the details of service and implementing changes that satisfy their needs. From free shipping programs to regular specials we are constantly working for our customer's bottom line. The demand for a one stop shop motivated us to broaden our product base to include many of the top truck accessory products in the industry. We have also established ourselves in the off-road market by partnering with the best in off-road lighting and suspension. Lightforce off-road driving lights offers the security and durability that Cameron Steele and Rod Hall, (Icons in off-road racing) have come to expect and demand.
Our salespeople are truck enthusiasts who have first hand experience with the products we distribute. “We Know the Parts, Not Just the Part Numbers” is what we at Premier Performance are all about. We pride ourselves on customer service, technical support and differentiate ourselves from the competition by knowing our product and backing it up with professional support. Weekly training that is focused on the latest product updates and technical information allows our sales team to stay abreast of the newest in diesel products. The company atmosphere is very welcoming and invites a fun professional experience whenever you call for technical or sales assistance. At Premier Performance you will not get lost in a large call center but will find people who are concerned for your business' success. We have invested in the latest phone technology in order to allow our knowledgeable sales staff to answer your calls with little or no hold time. Messages that are left for members of our sales team are not forgotten, but responded to quickly and efficiently. E-mail and fax orders are processed immediately just like our phone calls. Our latest implementation of e-mail and fax confirmations ensures the accuracy that our customers have come to expect. From last minute same day shipping service to unmatched technical support our customers have come to rely upon us.
We have regional mangers that are responsible for the growth and sales in their respective areas. With a team that consists of inside and outside sales reps we are able to monitor our individual customers. As a result of this personalized attention we can ensure price integrity in the advertising and selling of the product lines we distribute. They also regulate the coverage of our customers to ensure proper distribution throughout their territories. These sales teams generate great relationships with our customers so we can better assist them and keep them informed. Biweekly faxes and e-mails are sent out to all of our customers to keep them updated on pricing and sales promotions. The critical information flow from the manufacturers to the jobbers with updates and new product releases is immediate through our e-mail notification program. This tool allows the jobber to have the latest and most up to date information on the products and promotions direct from the manufacturer. These companies spend millions of dollars every year in consumer advertising to promote their product. Premier Performance takes advantage of this on behalf of our customers and passes on the referrals we receive from this advertising to our customers. Just another way that we are able to help our customers succeed in their business. We listen to their suggestions and put forth great effort to meet the personal needs of each customer. Our regional managers are continually researching new products to ensure that our customers receive the latest quality products.
The next step that Premier has taken to enhance the experience that our customers have is to implement an outside sales force. They are there to visit our customers personally and help them with training and other needs.
Premier Performance stays true to being a traditional warehouse, Premier does not have a retail division nor does it own any retail outlets. We are here to help our customers' businesses grow; we are not to here to compete with them. We understand that taking care of our employees, our customers and our vendors are the ingredients to the success of our company and yours.