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DC Power 270XP alt died today

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  #16  
Old 04-15-2015, 03:21 PM
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Originally Posted by Tampa250
However I must say that I am surprised to read about these DC Power alternators failing given the claims of the manufacturer.
ding, ding, ding.... we have a winner, no reason to not sell your product harder than the next guy, it adds up to sales. You did read about there excellent customer service as well?
 
  #17  
Old 04-15-2015, 04:36 PM
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I called today to discuss this RMA situation. Shipping with insurance is $50. The average cost of repair is $150. Since it is over 2 yrs since I purchased it, the alternator will not be covered under their warranty (never mind it took almost 4mo to get the damn thing).

SO basically I can pay $200 to repair my $600 alternator. Yeah, I don't think so. Maybe I'll get another 2 yrs out of it.

I'll take it to a local repair place.

If this alternator is so great, why the crap warranty? Well start to finish, it has been an unpleasant experience with DC power and I certainly will not be a repeat customer.
 
  #18  
Old 04-15-2015, 04:48 PM
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If the 4 month wait is included in the warranty time, I'd be pissed off too.
 
  #19  
Old 04-15-2015, 04:51 PM
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What if you need more than the 140A? XDP claims 10% off for FTE members, but I've never really heard much about these:

Leece-Neville 230 Amp High Output Alternator AVI160T2002-2
Mean Green High Output Alternator 8478
 
  #20  
Old 04-15-2015, 05:33 PM
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Originally Posted by Misky6.0
Thanks for the update! My re-man 'stock' alternator is on the shelf in 'standby' mode too.
So is mine!
hope they pull through for you... I have the 270 in my truck for a few months now.
 
  #21  
Old 04-15-2015, 05:50 PM
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Originally Posted by Sullid01
I called today to discuss this RMA situation. Shipping with insurance is $50. The average cost of repair is $150. Since it is over 2 yrs since I purchased it, the alternator will not be covered under their warranty (never mind it took almost 4mo to get the damn thing).

SO basically I can pay $200 to repair my $600 alternator. Yeah, I don't think so. Maybe I'll get another 2 yrs out of it.

I'll take it to a local repair place.

If this alternator is so great, why the crap warranty? Well start to finish, it has been an unpleasant experience with DC power and I certainly will not be a repeat customer.
Why are you complaining? That's only $400 bucks per year. Guess MC and the lifetime chains ain't lookin too bad right now.
 
  #22  
Old 04-15-2015, 05:51 PM
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Originally Posted by Sullid01
I called today to discuss this RMA situation. Shipping with insurance is $50. The average cost of repair is $150. Since it is over 2 yrs since I purchased it, the alternator will not be covered under their warranty (never mind it took almost 4mo to get the damn thing).

SO basically I can pay $200 to repair my $600 alternator. Yeah, I don't think so. Maybe I'll get another 2 yrs out of it.

I'll take it to a local repair place.

If this alternator is so great, why the crap warranty? Well start to finish, it has been an unpleasant experience with DC power and I certainly will not be a repeat customer.
Sorry to hear that. The more I think about it, a $600 should have a lifetime warranty. Hell, the OEM unit and a lot of run-of-the-mill aftermarket alternators last for YEARS.
 
  #23  
Old 04-15-2015, 06:20 PM
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Originally Posted by william_04_x
If the 4 month wait is included in the warranty time, I'd be pissed off too.
It would be right at 2 yrs if not for the 4mo wait. So yeah, i'm pissed. At least I have my stock alt though
 
  #24  
Old 04-15-2015, 06:23 PM
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Originally Posted by 69cj
Why are you complaining? That's only $400 bucks per year. Guess MC and the lifetime chains ain't lookin too bad right now.
I know - what a bargain. I really thought it had a lifetime warranty - it really should, or at least 5-10 yrs. Mine still looks brand new.
 
  #25  
Old 04-15-2015, 06:32 PM
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Originally Posted by Sullid01
It would be right at 2 yrs if not for the 4mo wait. So yeah, i'm pissed. At least I have my stock alt though
That warranty should start when you receive the alternator not when you order it.
 
  #26  
Old 04-15-2015, 08:10 PM
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I payed 158 greenies for my power max and it's rated at 250amps.been on about 6 months and I have a 180 amp spare I keep in the truck box on long trips.......just in case
 
  #27  
Old 04-15-2015, 10:16 PM
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That is so BS!! I will never buy one of their alt. They can kiss this!
 
  #28  
Old 04-15-2015, 11:34 PM
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Originally Posted by Sullid01
I called today to discuss this RMA situation. Shipping with insurance is $50. The average cost of repair is $150. Since it is over 2 yrs since I purchased it, the alternator will not be covered under their warranty (never mind it took almost 4mo to get the damn thing).

SO basically I can pay $200 to repair my $600 alternator. Yeah, I don't think so. Maybe I'll get another 2 yrs out of it.

I'll take it to a local repair place.

If this alternator is so great, why the crap warranty? Well start to finish, it has been an unpleasant experience with DC power and I certainly will not be a repeat customer.
Iam very sorry to hear this
Now I must keep my fingers crossed on the "life expectancy" of mine. I too have the OE style boxed up in the garage, which turned out to be 1 of those Duralast Lifetime units from Autozone (was on there when I bought the truck) so hell that 1 has already lasted at least 4 years....
 
  #29  
Old 04-15-2015, 11:56 PM
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When I bought the one for my kid they said 2 years complete and life time labor after that. Which means it would cost parts and shipping for you. That dose suck on such a high dollar unit.
 
  #30  
Old 04-16-2015, 12:30 AM
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Too much of a glorified expendable item for me. I have read more negatives than positives on this company. Most alt/gen shops can build a bada$$ alternator for you for 1/2 the cost....no thanks on the snake oil
 


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