I have read through some threads with similar problems. But nothing that pertains to my issue on a 2011 Gas engine. Unless I missed it.

Last fall when I first started using my heat I noticed that the air would only blow through the dash vents. It will not switch over to defrost or floor. I have an XLT I am pretty sure the controls are the basic controls. there are push buttons to change from floor/vent and defrost. I do recall the summer before I had I noticed the problem I would hear a clicking sound in behind the dash. I figured something fell down the defrost vent. I see people who have had this problem on older trucks talking about an actuator. I've looked on ford parts site and I cannot find an actuator listed for the damper door. I was hoping to see what it looks like so I could try and find it in my truck. I do have the dash pulled apart and I can reach up and manually move a lever that is connected to a cable. and I can change the air outlet to the floor, but I cannot get it to change to defrost. While I have the dash apart I also tried pressing the buttons on the heat control to see if the lever which I am moving by hand is moving at all and it is no. I was thinking if something was stuck in the system I would probably be able to feel the cable at least try to move, but it does not. The white cable which is connected to the lever which I am moving goes into the bottom of the duct work and I have no idea where it goes from there, but I am assuming some kind of actuator? If anyone has had this problem I would love to find out how you solved it and your help would be greatly appreciated.





This is right in front of the 4x4 shifter





Obviously behind the glove box





With the radio removed





I'm guessing this is 1 of the motors?





I stuck my camera up there to see what was there. This is as far forward as I could go on the drive rside and in front of the 4x4 shifter. You can see the end of the cable I'm assuming that is the door

 

If yours does not have automatic temperature control, it will have two motors. One that sits on top of the plenum that controls the temperature and a larger one that sits on the end of the plenum that controls where the air blows. I don't have one in stock so I can't look at it.

 

Thank you Is there away to test the motors. If you look at the pictures I just posted can you see the motor? I don't have a problem with the temperature so I'm assuming that motor would be fine.

 

I think that's it in the fourth picture with the white underside if that's the end of the plenum towards the drivers side. I don't know the official way to test it but we do have a lot of issues with other Ford vehicles.

 

That's what I figured. I don't know how I am going to get to it.