New bilstein shocks arrived today and went right to work installing them . Well my findings where the sane as everyone else's one rear shock expanded all the way after compression, the other expanded very little if at all . Moved to the fronts , at first they didn't expand at all and when they did they expanded to two differnt links, I ended up with four differnt length shocks. I will be taking them to my ford dealer to show them. I am definitely not a happy ford customer tonight . They could have easily unbolted these as I asked and proved to me they where good , but they knew they where bad a would not do a thing for me as a customer. I would love to post a pic of these shocks on here for all to see , if anyone knows how to post a pic on here from an iPhone please let me know thanks

 

The reason they didn't help you before is the same reason they won't help you now. There is nothing wrong with your shocks; they are performing as designed. Their job isn't to hold the truck up, but to dampen suspension movement. I could paste the relevant information from the service manual, but I think Rusty explained it well here:

You were looking for an upgrade, not a repair. There is a difference.

 

Crazy001
You must be brain washed by ford. Shocks should all be matching size when removed and should dampen at the same rate lol. Why don't you wait to see my pics before posting something so crazy . I would not be complaining about the shocks and in your opinion looking for an upgrade if they all worked the same and just where of poor quality. When I spend over 60000 for a new truck I expect much better quality than what I received .

 

Not at all, I have no need to see your photos. I've seen numerous photos of "bad" shocks. The degree to which they extend on their own is irrelevant, they can still function as designed. I'm not trying to say that I like them or anything, I upgraded the ones on my Excursion at the first chance I got!

And as far as posting crazy things, it's in my nature.

 

Want to know what truly bad shocks feel like? Drive your truck without the shocks installed.

 

Well , I have good news, after going all the way through customer service at FoMoCo , my dealership etc telling me I didn't know what I was talking about etc. the shocks where taken off and only one was working as a shock should ( left rear). Once my General Manager seen the pics , and the shocks in person , It was determined that I was right all along !!! So I guess you can get money out if berating a dead horse lol, I have a check from my dealership paying for my new bilstein 5100s .... Now I'm still not done with FoMoCo and their lack of caring about their customers satisfaction , the complaint has been filed to see how they will handle it on their end , but my dealer did right by me , but only after going to the General manager

 

Fellow super duty owners just to let you know I have started a complaint with the NHTSA National highway traffic safety administration . Please call them at 1-888-327-4236 and let them know of your experience you have had with these shocks on your truck. I know how Ford Motor Company has made me feel as a customer , and still will not talk to me or admit there is a problems with these shocks on our trucks. Lets let ourselves be heard that we are not going to put our family's at danger . They need to stick behind their customers and listen when we tell them something is wrong with our trucks and change their policy's in how they check for defective parts. Please make the call today and tell the NHTSA your story and how Ford Treated you as a customer!!!!! My dealer agreed my shocks where bad and took care of me , but I know a lot of you have not been made whole at all. Now it's time Ford heard from us as a group . Please help get this issue that Ford doesn't want to admit to , into a Recall!!!!

 

Do you want those of us with 140K miles and no issues to call too?

 

Resurrection Post.

Got my '14 F250 FX4 SCREW last Friday. (lso has the camper package with overload leaf, anti-sway rear and HD coils)

I was VERY impressed with ride until yesterday. I was driving a particularly rough stretch of interstate - the *** end was bouncing and it was literally jarring my teeth.

I drove around the rest of the day thinking "something has changed from the first 300 miles I have driven".

Wonder if this typical for a SD or if I should be pointed towards new shocks.

Thanks

 

Even with the adjustable Rancho 9000 shocks my trucks rear end turns into a Pogo stick on certain roads.

 

Thanks, I figured it was (to a degree) just part of having an SD

 

For piece of mind if you have rancho shocks , unbolt them at the bottom and compress them , easiest way to tell if they are bad or not

 

I replaced my stock Rancho's with Rancho 9000's last September and have about 7000 miles on them. I honestly can't say that I can tell a difference. I have my new shocks set on 5. The old ones when I took them off still had a lot of life left in them.

Mike

 

6500 miles on mine and I know they are trash. They come off on Thursday but I know. I've taken a couple dozen trucks worth of shocks of of half and 3/4 ton fx4s ALL (mine and friends) have been trash even low miles. TRASH!! But I'm the shock ****...

 

You guys just about have me talked into spending more money. This forum is expensive! I didn't want the FX4 package, but it was on the truck I purchased. My original plan was to order a truck, but the deal I got my sig truck was too good to pass up, and I wouldn't have to wait for a truck to be built (patience is not my strong suit). I figured getting stuck with the FX4 wasn't too bad of a compromise, but I don't like the tail end getting ****-eyed at 70 mph when hitting expansion joints. Time to fix it - I think.