Hey guys, now that the weather is getting cold I noticed that my heated steering wheel is not working. I used it last winter with no issue.

The icon lights up in the Sync window but the wheel never warms up.

I checked and replaced fuse # 37. The old fuse looked fine but I replaced it with a new 20a fuse anyway.

Is there anything else I can check or look for before I take it in to the dealer?

 

 

The lowest I have tested it is about 35 outside so far this season.

 

This is what I found in the OM:

Note: In warm temperatures, the steering wheel quickly reaches its maximum temperature and the system reduces the current to the heating element. This could cause you to think that the system has stopped working but it has not. This is normal.

My steering wheel stays cold to the touch. I used it all last winter and it worked great.

 

Bummer... Sounds like you may need to make a service appointment, but be prepared for the “warm temperature” discussion.

Best of luck!
Jim / crewzer

 

I figured I would have to take it in but based on what the OM states even in warm temps the wheel still heats. Am I missing something?

 

No you are not missing anything it is broken take it in. Mine works even when it is 65 outside . Tested it to see..

 

Last spring I hardly ever noticed my heated steering wheel, Because I park in a garage and it's always 40° in the garage.
Up in Yellowstone a few weeks ago camping and I noticed it really heated up when left out in cold over night.

Go to your climate screen and manually turn it on and see if it heats up.

 

My truck is parked outside and I have tried turning it on manually and from remote start many times.

 

Mine get noticeably warm (almost hot) even with outside temps only in the 50s F.

Mine seems to be hotter in some areas around the wheel than others.

I think yours needs to go to the dealer.

Jim

 

That's how it was for me when I last used it.

 

You can turn the tempature up with for scan. I have mine set to 90°.

714-02-01: 0244 4444 xx - Wheel Temperature = 68ºF - 2013/2014/2015 Fusion/MKZ Default
714-02-01: 024C 4C4C xx - Wheel Temperature = 76ºF
714-02-01: 0254 5454 xx - Wheel Temperature = 84ºF - Mondeo Default
714-02-01: 0258 5858 xx - Wheel Temperature = 88ºF
714-02-01: 025A 5A5A xx - Wheel Temperature = 90ºF
714-02-01: 025C 5C5C xx - Wheel Temperature = 92ºF - 2016/2017 Fusion Default
714-02-01: 025E 5A5E xx - Wheel Temperature = 94ºF
714-02-01: 0264 6464 xx - Wheel Temperature = 100ºF - 2016/2017 MKZ Default

 

 

Same problem. Mine worked fine last winter and this year on one cold morning I turned it on in the Synch screen and nothing. I brought it to dealer and they hooked it up to computer and told me that it was a steering wheel module that was not activating the heated wheel. They ordered the part and came to my job this morning to pick up my truck and replace the module. They then called me in the afternoon and told me that the shop manual showed the module in the area under the steering column but they went in and could not find the module on my truck. They checked another 2017 they had in the lot and couldn't find the module in that truck either. They put in a call to the Ford hotline and returned the truck to me until they get a response to fix at later date. With the other problems I have had on a new truck, it has put a sour taste in my mouth. I am going to google map the Kentucky truck plant to see if it happens to be next door to a bourbon distillery

 

I have not taken mine it yet but hopefully I will next week. I am interested in what happens with yours.