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Tailgate opening on its own CAUGHT ON TAPE

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Old 10-16-2018, 09:08 PM
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Tailgate opening on its own CAUGHT ON TAPE

I recently parked my TT at our new RV campground. While backing it up the gate opened randomly in the middle of a turn and dented the top of my tailgate. Extremely upset I new it was going to be a hard case to submit to warranty for them to believe that it wasn’t user error. A few days later I left work and drove 20 miles down the highway only to get to where I was going and get out of my truck to see the tailgate down! Today I took my wife to lunch and when we parked and got out the gate was down again. We ate went a few miles down the road, shopped and unlocked the doors using the fob and the gate dropped. That’s twice in one day. It was getting worse. Shortly after, I got a last minute call to move my TT due to rising waters here in Buchanan at the RV park and while I was getting ready to leave the gate opened on its own while the doors were unlocked. So I got out my camera and closed the gate. Within 20 seconds it opened again. This time I video taped it and texted the video to my Ford warranty rep. I rushed my truck to Covert Ford and by Gods good grace the tailgate opened repeatedly in front of every ford rep working. I’ll let you know what they find. My truck is a 2017 F250 Lariat Ultimate. Trying upload video now...
 
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Old 10-16-2018, 09:27 PM
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So video is 9.3mb and I don’t know how to shrink it to the site max of 5mb?!
 
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Old 10-16-2018, 09:38 PM
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If youtube was working, it is down right now, Id say upload it there then post the link.

Edit: It just came back up.
 
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Old 10-16-2018, 09:40 PM
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Post it on YouTube and put the link here. (YouTube is currently down as I type this though)

Oh, and howdy neighbor!
 
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Old 10-16-2018, 09:58 PM
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Old 10-16-2018, 10:43 PM
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glad u got it on video... that should help ur case

I came out to my truck the other morning and both front windows were completely down.... Hmmmm

hasn't happened again
 
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Old 10-16-2018, 11:15 PM
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Originally Posted by Truckie256
glad u got it on video... that should help ur case

I came out to my truck the other morning and both front windows were completely down.... Hmmmm

hasn't happened again
That's because your key fob. If you press the unlock twice and hold it the second time the windows will roll down. Thats not an issue itself
 
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Old 10-16-2018, 11:20 PM
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Originally Posted by Robeleo
That's because your key fob. If you press the unlock twice and hold it the second time the windows will roll down. Thats not an issue itself
possible....
but keys were on nightstand
 
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Old 10-16-2018, 11:21 PM
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Originally Posted by Truckie256
possible....
but keys were on nightstand
Ok that changes everything I said
 
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Old 10-17-2018, 01:19 AM
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Report the problem here

https://www-odi.nhtsa.dot.gov/VehicleComplaint/

Enough reports and Ford will be forced to get to the bottom of the problem and issue a recall.
 
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Old 10-17-2018, 04:14 AM
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Originally Posted by hobbie1
Report the problem here

https://www-odi.nhtsa.dot.gov/VehicleComplaint/

Enough reports and Ford will be forced to get to the bottom of the problem and issue a recall.
Recalls are safety issues (welds failing, power steering fsiling, brakes etc..

Ford already has a tsb for this on 17s.
 
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Old 10-17-2018, 09:14 AM
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Originally Posted by Truckie256
glad u got it on video... that should help ur case

I came out to my truck the other morning and both front windows were completely down.... Hmmmm

hasn't happened again
Had that exact thing happen to me with our first Infiniti SUV. I was in a client's office and it was snowing pretty hard. I came out to all four door windows down and the interior had a couple of inches of snow in it. Fob was in my pocket so as suggested above I thought it was me. Took it to dealer and while they were checking it the windows rolled themselves down. Turns out it was a bad solenoid. Warranty covered the replacement but I always thought about it from that day on. I'm just glad I wasn't in a more dangerous part of my territory at the time or else I may have had to call a taxi. Lol.
 
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Old 10-17-2018, 01:03 PM
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Feds have launched an investigation into this issue.

https://www.autoblog.com/2018/10/17/...ailgates-open/
 
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Old 10-17-2018, 02:11 PM
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Old 10-17-2018, 05:44 PM
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