Just purchased an A8 SD navigation card from my Ford dealer ($149 - ouch). Pulled out my A4 card from my 2014 F350 Platinum and plugged this new card in. System said loading navigation but no map ever came up. Pulled out the new card and plugged the old A4 back in - everything worked fine. Put the new one in and tried several times to get it to work - no luck. Wondering if there's something else I have do to make this work or should I just go back and deal with the parts department at the Ford dealer?

 

Msybe it needs a little bit of time to update when you first plug it in.....take it for a ten minute ride and see if it loads

 

I had it in for a 2 hr trip and it was still a no go..

 

Maybe you need a software update?





Info needed to determine if an update is necessary:
https://ford.navigation.com/static/W...V%205-1-17.pdf

 

Thanks but that's not it. Per the attached directions and info, my software is up to date.

 

Take it back, get your money back then check eBay...you can get the A8 cards for less than $75. I paid $45 each for the two I bought.

They should be plug n play. I have gone from the A4, A5, A6 A7 to the A8 in my 2015 truck with no problems.

From the A7 to A8 in the 2016 Fusion with no problems.

All cards except original cards that came with the truck or car came off eBay.

 

That's what I'm leaning towards. I know the dealers going to give me **** over it and try to say I jacked something up. I've been arguing with them over other things and this will just add to the list.

 

Wonder if you can attach it to a computer and see if there’s any files on the card

 

Yes, you can see files on the card with a computer. You need special copying devices to duplicate the NAV sd card. I have tried to no avail to copy them. Even tried sector by sector copying with no luck.

 

I went back to the dealer today to say the card was bad. I asked them to just give me a new card and I'd go out to the lot and see if it worked in my truck. If it did, it means the first card was bad, if it didn't, it would mean something in my system. So I took the 2nd card they gave me out and tried it - NO GO. Still didn't work. They ended up giving me my money back without any hassle. Now I have to have their service department look at it - really not excited about that but not sure what else to do.

 

 

I tried the Master reset and it had no impact.