Conversation Between FordIVTteam and jknox65

Cara
I am having the same issue with upgrading my sync. my vin is:
VIN Number:1FTFW1ET9CKD48941

I actually called ford and have a case
case# cas-12420385

I did notice in the autolist file it shows the following lines
Item2 = E1BT-14D546-HC
Open2 = SyncMyRide\E1BT-14D546-HC.cab

But the file is actually E1BT-14D546-hc.cab

lowercase. i am thinking this may be the issue as all the other files are uppercase or match the exact file name. I am going to try renaming when i get home today.

Thoughts