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Larger Fuel Tank

 
  #31  
Old 07-21-2010, 07:51 PM
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When i first got my truck those specs showed that the crew cabs could come with eather tank. I would guess at that point it was shortbed and longbed. Now it shows the bigger tank on both.
 
  #32  
Old 07-22-2010, 03:48 PM
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Originally Posted by rickatic View Post
It would be nice if some kind of a group buy could be arranged.

Count me in.
 
  #33  
Old 07-22-2010, 05:16 PM
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Well check this out. Ford says my fuel tank should be 37.5 gallons. Here's the response from Ford:

"Thank you for contacting the Ford Motor Company Customer Relationship Center regarding the fuel tank on your 2011 Ford F-350.

According to our resources, the fuel tank capacity of your vehicle is indeed 37.5 gallons. Were you able to discuss your concern with your dealership? If not, I recommend that you contact your Dealership for further assistance on this matter so they can take a look at your vehicle and come up with a possible resolution.

To locate a Ford or Lincoln-Mercury dealership, please visit

Official Ford, Lincoln & Mercury Owner Site | Personalized Owner Information | FLMowner.com

I understand your frustrations regarding this matter. I hope that with the help of your Dealership your concern will be resolved at the soonest time possible as your satisfaction is of utmost importance to us."

So Ford says I have a 37.5 gallon tank, but when the warning message says I'm empty, I only get 20 - 22 gallons in it. Is this a case of bad information on the message center? Are the low level sensors kicking in when I still have 15 gallons? Let's figure this out. This is important.
 
  #34  
Old 07-22-2010, 05:19 PM
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Ford is reading the same specs we are. I think somebody changed them without notifying anybody
 
  #35  
Old 07-22-2010, 05:25 PM
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Originally Posted by EpicCowlick View Post
Well check this out. Ford says my fuel tank should be 37.5 gallons. Here's the response from Ford:

"Thank you for contacting the Ford Motor Company Customer Relationship Center regarding the fuel tank on your 2011 Ford F-350.

According to our resources, the fuel tank capacity of your vehicle is indeed 37.5 gallons. Were you able to discuss your concern with your dealership? If not, I recommend that you contact your Dealership for further assistance on this matter so they can take a look at your vehicle and come up with a possible resolution.

To locate a Ford or Lincoln-Mercury dealership, please visit

Official Ford, Lincoln & Mercury Owner Site | Personalized Owner Information | FLMowner.com

I understand your frustrations regarding this matter. I hope that with the help of your Dealership your concern will be resolved at the soonest time possible as your satisfaction is of utmost importance to us."

So Ford says I have a 37.5 gallon tank, but when the warning message says I'm empty, I only get 20 - 22 gallons in it. Is this a case of bad information on the message center? Are the low level sensors kicking in when I still have 15 gallons? Let's figure this out. This is important.
EpicCowlick can you pass along who you wrote to and addresse, I would like to send a letter also on this matter.
 
  #36  
Old 07-22-2010, 05:27 PM
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Regardless, this response confirms what I expected when I bought the truck and goes a long way toward obligating them. We need to figure out once and for all if the tank is 26 or 37.5. If it's 26, I'll have Ford install the right size on their dime.
 
  #37  
Old 07-22-2010, 05:31 PM
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Originally Posted by Rafiki2cu View Post
EpicCowlick can you pass along who you wrote to and addresse, I would like to send a letter also on this matter.
Hey, I just wrote an email to customer service through the Ford Owner's website. When writing an email from there, it asks for your VIN so they can lookup the specs on your vehicle. This is another reason the affirmative response from Ford is so powerful in favor of our position. They know my exact vehicle and they confirmed it should have the 37.5. If we truly have 26's in our trucks, it's clear now that most of us were expecting 37.5's when ordering. I am certain I checked on that before my truck arrived so bottom line is we did not receive what Ford advertised.

This is grounds for a class action and I am certain many other Ford owners feel the same way. I don't really want to do that and am hoping it's just a software thing.
 
  #38  
Old 07-22-2010, 05:36 PM
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Who wants to be the guinni pig and carry 5 gallons of diesel in the back of there truck and see how long it takes to run out after it says 0 miles to empty? Im sure somebody somewhere already has one of those big in bed tanks so it wouldnt be that hard for you to do it.
 
  #39  
Old 07-22-2010, 05:39 PM
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EpicCowlick when was your truck built and delivered
 
  #40  
Old 07-22-2010, 05:41 PM
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Just throwing this out there. Mine was delivered on 4/12
 
  #41  
Old 07-22-2010, 05:44 PM
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Built 5/21/10, delivered 6/4
 
  #42  
Old 07-22-2010, 05:48 PM
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Mine was built on 6/25 and delivered on 7/8 and according to dealer I have a 26 gal.
 
  #43  
Old 07-22-2010, 05:52 PM
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Well that tears it. Sounds like Ford used up a bunch of 26 gallon tanks then on the initial production run. This is not what Ford advertised when I ordered the truck.
 
  #44  
Old 07-22-2010, 05:56 PM
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It's time to start organizing and we need to understand how many other owners are upset about this. I'm happy to start a spreadsheet and start assembling data. Who wants me to add them to the list? My ultimate goal is to have Ford replace our puny fuel tanks with the size they advertised.
 
  #45  
Old 07-22-2010, 05:58 PM
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Im in, ill try to find my window sticker and see what it says on it if anything.
 

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