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Day at Topgun Customz great story of Customer Service

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Old 03-08-2010, 08:51 PM
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Day at Topgun Customz great story of Customer Service

Well today me, Brandi and Scott went down to Top Gun Customz down in Alcoa TN (where the main airport is). Scott was needing something to help out his front springs along with his 2in shackle to help get his new 35in nitto mud grapplers off his fenders and to raise the rear a bit. We have had good dealings with Jeff Browning (GM) and the entire TGC crew they are great sponsors of the FTE Tennessee Chapter and attending our GTGs.

We got down there and things were really hetic and they were really behind especially Jeff Browning the General Manager, he was way behind on a few meetings but he took a good hr out of his day instead of handing us off to a salesman he spent the time helping Scott out on deciding what to get and got him squared away then spent a while just talking with us about everything.

It was really a great time and the entire crew down there has an impressive amount of knowledge with anything involving suspension. He could have tried to sell scott on an expensive kit but he put together a great kit for half the cost of a full kit. I'll let Scott fill in the details about what he got.

Moral of the Story is we have one awesome suspension shop one of the best in the nation just right down the road from us. Great guys and gals with a mass of knowledge about any thing to do with lifts and can pick you out a great one for a great price.

Here is some pictures











Gotta love the big computer screen LOL





Here is the rest of the pictures and the link for TGC.
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Lift Kits, Leveling Kits, and Shock Absorbers - Suspension System Specialists! - Top Gun Customz
 
  #2  
Old 03-08-2010, 08:55 PM
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thats a sweet looking ride, i wish we had a shop like that here in NH
 
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Old 03-08-2010, 10:01 PM
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Oh yeah John they have a pretty big complex now spread out. Do there own fab work its pretty cool.
 
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Old 03-08-2010, 10:09 PM
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Very impresive, looks like they know what their doing, nice...
 
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Old 03-08-2010, 10:11 PM
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i think i gotta move to TN, they seem to be one of the hot spots of PSD supplies, shops, and enthusiasts
 
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Old 03-08-2010, 10:24 PM
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They are down the road from West Chevrolet right? Never been there myself, just heard about it.
 
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Old 03-08-2010, 10:30 PM
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great pics. I really want those bumpers!
 
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Old 03-09-2010, 06:44 AM
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Originally Posted by big poppa
Very impresive, looks like they know what their doing, nice...
Might have to ride down there come RRE or the ones that fly in they might want to swing by and take a look its right next to the airport.

Originally Posted by jeff7825
They are down the road from West Chevrolet right? Never been there myself, just heard about it.
Yep sure is Jeff, just at the end of that Business Park.

Originally Posted by krejci.mike
great pics. I really want those bumpers!
Yep they sale Road Armors they are NICE but of course they are expensive.
 
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Old 03-09-2010, 07:16 AM
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Originally Posted by krejci.mike
great pics. I really want those bumpers!
Looks like they're on sale now - http://roadarmor.topguncustomz.com/roadarmor/
 
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Old 03-09-2010, 07:29 AM
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I have bought several things from them.They have first class customer service.
 
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Old 03-09-2010, 07:32 AM
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You should try to take them up on the challange of taking on there lead sales lady. He said they would ask for a guy figuring she wouldn't be able to answer all his questions he'd give him 10% off if he stumped her. Needles to say he didn't get 10% givin she is an avid rock crawler.
 
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