Hey guys. I work at a local Ford dealership in Wenatchee WA and came across a new reflash for all trucks. People should be seeing letters in the mail and I thought everyone should know. I have been updating PCMs for anyone that asks but this will make it so every dealership has too!! Recall # is 08B07.
Here is the letter you will be getting. I am downloading the software to our shop laptop and am going to try it on my own personal truck before I start recommending it to customers.

Ford Motor Company
Ford Customer Service Division
P. O. Box 1904
Dearborn, Michigan 48121
October 2008
Customer Satisfaction Program 08B07
(Owners with vehicles built between June 13, 2006 – August 2, 2007)
Mr. John Sample
123 Main Street
Anywhere, USA 12345
Your Vehicle Identification Number: 12345678901234567
TIME IS LIMITED – PROGRAM ENDS JANUARY 31, 2009
IT IS VERY IMPORTANT TO HAVE THIS SERVICE REPAIR COMPLETED AS SOON AS
POSSIBLE.
At Ford Motor Company, it has been our goal for more than 100 years to provide customers with
high-quality, dependable products. In order to maintain these standards, Ford Motor Company is
providing a no-charge Customer Satisfaction Program (Program Number 08B07) for your vehicle,
with the Vehicle Identification Number shown above.
What is the issue? Your vehicle may exhibit drivability concerns, including elevated idle during
Diesel Particulate Filter (DPF) regeneration, minor cruise control speed
fluctuation, automatic transmission shift quality (if equipped), and a false
Check Engine Indicator Light. In addition, some customers have advised
Ford Motor Company they would like to know when their vehicle is
regenerating the DPF.
What will Ford and
your dealer do?
In the interest of customer satisfaction, Ford Motor Company has
authorized your dealer to reprogram the Powertrain Control Module (PCM),
Transmission Control Module (TCM) (automatic transmission only), and
the Instrument Cluster (IC) free of charge under the terms of this program.
This software will address the drivability concerns listed above and update
the Instrument Cluster Message Center to display new information. For
further details on how the new software will revise the message center,
refer to the Customer Information Sheet provided with this letter.
This Customer Satisfaction Program will be in effect until January 31, 2009
regardless of mileage. Coverage is automatically transferred to
subsequent owners.
How long will it
take?
The time needed for this repair is less than one-half day. However, due to
service scheduling requirements, your dealer may need your vehicle for a
longer period of time.
What are we asking
you to do?
Provide the dealer with the Vehicle Identification Number (VIN) of your
vehicle and request a service date prior to January 31, 2009 for Customer
Satisfaction Program 08B07. The VIN is printed near your name at the
beginning of this letter.

 

Good to see they have put it out on a recall now instead of just a TSB. I guess I won't have to get this one though. My truck is still at the "clean and unscheduled" stage.

 

Yeah. It won't affect the 2009 models.

 

I got the new updated flash on my J1 03/07 built last month. My son is a Ford Diesel Tech and reprogramed the truck for me. According to him the regen message will not appear on all trucks. It didn't appear on mine. Shifting is a bit smoother but no MPG gain. In fact I don't see much of a change other then no more regens in the driveway when parking. Still getting 13.5mpg empty as it has for the last yr mixed driving.

 

As far as I know this will be even newer than that one from last month. This just came out the last few days.

 

Good info- thanks for the update. Will be calling my dealer tomorrow...

 

Thanks for the input, will this letter come from the dealership or directly from Ford? My dealership doesn't send me a thing, when it comes to upgrades or reflashes.

 

I'll check with our ford rep, last major update was june I believe, it was the update that prevented regens at idle.

 

They probably will not start sending out customer letters till the end of this month sometime, but all the info you need can be found in the thread links below...

https://www.ford-trucks.com/forums/7...and-08b07.html

https://www.ford-trucks.com/forums/7...ml#post6647483

 

My truck was done last Thursday and The driver infromation center does not tell me anything different. It's kind of funny knowing more than your dealer. For those of you that didn't see the earlier post of this there is a third page that tells us what we should see on our drivers infromation center. It also states what we should do when our truck goes into regen. Drive it for 20 minutes at speeds greater that 30mph to complete the cycle.

 

I had the new reflash done Friday on my Feb -07 Job 1- the dash told me on the way home "Cleaning exhaust filter" though the truck didn't seem to run any different. I have never seen that message before so it obviously did something...

 

SKI
does it show up when you scroll threw the driver infromation center?

 

My trucks a job 3 built in june 08 does this affect me

 

Most likely it will...

 

This will effect you too as this latest flash is brand new. I have a job 3 truck as well.