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Old 06-03-2008, 03:28 PM
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got chewed out in an email

ok I am looking for a pony motor for a D6 cat and find a guy selling one for scrap ( the entire D6) so e mail him and ask him about the pony motor, 8:00 PM Sunday, he replies Monday morning, after I have gone to work. around 5:00 he re emails to see if i got his previous e mail, when I get home just before 8:00 PM I reply that I had gotten his email but was busy and hadn't had time to reply and that my customer now wants electric start on the CAT. and asked if he would send me pics as there might be additional parts on the scrap CAT I could use.
here is his reply

"I can go and take pictures. I am sure you have seen D6s before. This one looks just like the others. If you have a specific part that you need a close up let me know. The truth is you won't buy it anyway until you see it in person. I wouldn't. Pictures waste my time and computer. It takes all day to do what you are asking. I live in the sticks and have the slowest dial up available.
I am not trying to be difficult here but really the thing is in good shape. It has a nice canopy, the hood doesn't even have a dent in it. The grousers are even and good. The pins don't have wear that is able to be felt. No broken pads etc. Fact is someone can not even replace the pins for what I am asking for the whole thing. It will scrap for more than I am asking and it has a great brush rake on it.
When I inquire how much a D6 and operator costs, the amount will pay for this thing in a couple days.
Why is it that when I want something, that thing is rare, vintage, gold, valuable, wanted and other adjectives. When I want to sell something it is common, old, junky, unusable and other such. Fact is I don't care. If you want it, come see it and take it. If not that is all right too. Mike
PS I am busy too but have the courtesy to answer right away."

that just cost him the sale of his CAT as I was going to buy the entire cat to get the tracks and drive gears to re sell but after that email I will not buy it from him.

sorry so long
Bart
 
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Old 06-03-2008, 05:49 PM
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Write or Wrong

sometimes people have a bad day, and they say or type things they regret later on

I think doing things in email can be difficult for both sides

is it as good a deal as he says? will you make money off the extra parts?

what is a wiring harness connector worth in an emergency?

if you buy the d6 and make a good profit on it...you can always email him back <evil grin>

maybe a phone call can soothe both sides

maybe he has other equipment laying around collecting dust

maybe im talking out my posterior...

How far away is the d6?

How long will it take you to find another d6 with the parts you need?

I don't think the guy was very unreasonable, he could have had a little more tact and left off the last 2 lines...

if he can scrap it for more...why sell for less? Unless he is someone that hates to see something scraped when he knows someone else can use it...thats worth something..

just food for thought...

Mark

PS its too bad the old adage "the customer is always right" no longer seems to apply =(
 
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Old 06-03-2008, 05:55 PM
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Doesn't that Guy know that others have a Life too? Some People
Obviously he's been in the Sticks way too long! Whats his phone #, I'll call him and see if he will take a case of Beer for it


Bart, Where My wife works she can order pert near anything you need for IH, Catapiller or Cummings! I can get you info if you want.
 
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Old 06-03-2008, 05:59 PM
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Hooray Beer!!

Mark
 
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Old 06-04-2008, 07:47 AM
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as for finding parts there is always a D6 sitting somewhere, there were thousands of these made. also CAT still has new parts, so I am not worried about getting it.
Bill how about some contact info for your wife, I always need parts contacts.
Bart
 
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Old 06-04-2008, 07:51 AM
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oh as for price I can get the entire cat for $3,000.00, Scrap price is over $4,000.00 the tracks if as he says are at 90% are worth over $4,000.00. but after his e mail I am not going to drive a semi to Sacramento to buy it.
 
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Old 06-04-2008, 01:19 PM
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Sounds like my buddy. You either buy it or he don't care. I have seen him run off guys that have traveled hundreds of miles to buy something. Your being too sensitive Bart. He isn't in to customer service. If you need it or think you do & the price is right BUY IT. Bart these kind of guys are as a rule the most honest.
 
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Old 06-04-2008, 01:30 PM
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Sounds like he lost a sale.
 
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Old 06-04-2008, 06:53 PM
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ack...sacremento?

yeah...thats a lil far to go without seeing some pics

as for time sending pics..he could have downloaded them at walgreens and had them emailed from there for a few dollars

Mark
 
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Old 06-04-2008, 11:19 PM
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Originally Posted by kermmydog
Sounds like my buddy. You either buy it or he don't care. I have seen him run off guys that have traveled hundreds of miles to buy something. Your being too sensitive Bart. He isn't in to customer service. If you need it or think you do & the price is right BUY IT. Bart these kind of guys are as a rule the most honest.
he might be the most honest person in the world but my life is going by way toooooooo fast to deal with him. I can find parts elsewhere.
bart
 
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Old 06-04-2008, 11:24 PM
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I am with you Bart, I would have told him to take his D6 and shove it up his azz.
 
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Old 06-04-2008, 11:25 PM
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Hey SLOW DOWN and smell the Flowers from my yard!
 
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Old 06-04-2008, 11:30 PM
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Nice pic Bill!
 
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Old 06-04-2008, 11:48 PM
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Thank you, They are Day Lillys Grown from Bulbs, The ones comming up now are Hot Pink
 
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Old 06-05-2008, 12:14 AM
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Very nice! The only thing I can seem to grow in my yard is weeds LOL
 


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