Pre-Power Stroke Diesel (7.3L IDI & 6.9L) Diesel Topics Only

great customer service directfordparts.com

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Old 12-28-2007, 08:09 PM
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great customer service directfordparts.com

Fellas this guy Alan hughes is on the ball when it comes to customer satisfaction i had a problem where fedex left a part without a signature and in nyc around holiday time and unfortionatley my part went south and i jumped the gun and thought it would end up in credit card dispute but this guy steped up to the plate and made all good and prices you cant beat. I just thought i would let all know this its hard to find excellent customer satisfaction and thats worth more then the prices
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Old 12-28-2007, 10:55 PM
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Thats good to know, because they also have Beru/Motocraft glow plugs that autozone recently discontinued.
 
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Old 01-12-2008, 06:37 PM
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Jsnap

Thanks for taking the time to give Alan some praise. I've known Alan for 42 years since the 4th grade and he is not only a great friend but a valuable, hard working co-worker as well. At www.directfordparts.com our goal is to give you the lowest priced genuine Ford Parts with outstanding customer service. Thanks for the compliments.
Sincerely,
Kevin Bonsignori
www.directfordparts.com
 
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Old 01-12-2008, 08:03 PM
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direct will be getting all my business from now on.
the other guy, i ordered a headlight switch on 12-27-07.
order was shown as completed on 12-27.
order was not shipped till 01-02-08.
it was scheduled for delivery on 01-09, but is still somewhere between Waco Texas and St Louis Mo.
i have no idea why a package being delivered to New Jersey from Oregon was sent down to Texas, then up to Missouri, but that is what DHL is doing.

DHL can kiss my butt.
 
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Old 01-12-2008, 09:52 PM
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Looks like they have ZD 9 glow plugs for 10.78, that is only a few cents more than Autozones original price of 9.99 each.

Between the good reps I have seen and the fact directfordparts is a sponsor I think that is a deal.
 




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