What is a solenoid and why would it go bad?
#18
Solenoid
Hello to all, I am new to this forum. Had the same experience as FORDTRUCKMAN yesterday! We got hammered with the snow here in PA and when I tried to activate my 4 wheel drive the indicator came on but I was clearly not in 4 wheel drive. Took my 04 Lariat Screw to the dealer and was told I had two problems. The solenoid was bad and the hubs were corroded.
3 year warranty had run out about 6 months ago. I had purchased the best extended warranty they offered at the time of purchase but that company (Easy Care) won't cover it either because the said it was caused by water intrusion. So I'm screwed. Truck has 35,000 on it. Seems to be a fairly common problem after doing some research.
3 year warranty had run out about 6 months ago. I had purchased the best extended warranty they offered at the time of purchase but that company (Easy Care) won't cover it either because the said it was caused by water intrusion. So I'm screwed. Truck has 35,000 on it. Seems to be a fairly common problem after doing some research.
#19
#20
#21
Originally Posted by ford390gashog
It's a bad design I will have to figure out something better.
#22
Good news, after going round and round with the dealer and Ford customer service and not getting anywhere, I printed out Ford TSB 06-8-15. The dealer called Ford customer service about the TSB and Ford finally agreed to warranty the work. Here is the link to the TSB. https://www.ford-trucks.com/tsb/full...hp?tsb=06-8-15
#23
So your extended waranty covered it? I had mine replaced at the dealer by my friend who is a tech and it cost me only $16 for the updated one with the cover. But the following morning my hubs were still whinning. Monday he is going to use a vacum pump to try and get any left over moisture out. Only when it's real cold out (freezing) does it hang up, once it warms up its fine.
#24
#25
My extended warranty company (Easycare) wouldn't pay for it at all. Like I stated in my first post they said it was caused by water intrusion and that is not covered. My argument was that it was caused by a faulty solenoid! They acted like it negligence on my part. As I said in the previous post I printed the TSB and called Ford customer service
again and told them that this is a known issue. I told them and the dealer that I was very unhappy with the way this problem was being treated. I then went to the dealer to pick up my truck with a copy of the TSB. I was prepared for an argument when the service manager came out. He then told me that they were not going to charge me anything for the repair. Never did ask if it was Ford or the dealer that was covering the cost. My advice is if you have this problem, print the TSB and demand that they work with you on the cost of the repair. What have you got to lose?
again and told them that this is a known issue. I told them and the dealer that I was very unhappy with the way this problem was being treated. I then went to the dealer to pick up my truck with a copy of the TSB. I was prepared for an argument when the service manager came out. He then told me that they were not going to charge me anything for the repair. Never did ask if it was Ford or the dealer that was covering the cost. My advice is if you have this problem, print the TSB and demand that they work with you on the cost of the repair. What have you got to lose?
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