Hello fellow super duty owners,

Just brought my F-250 CC diesel to the local Ford Dealer to have the tranny flush done. The odometer read 36.5k when I brought it in (I do a lot of driving). When they asked if I wanted to have anything else checked out I mentioned some oil residue that was accumulating on the rear main seal.
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After 10 minutes the service manager came out and confirmed my suspicion. My rear main seal needed to be replaced! I was quite disappointed with the news, but what was even a bigger shock was that I was asked to pay a $100 deductible because “the 6.0 diesel warranty is only 36k"!
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I think the argument can be made that the rear main seal is part of the drive train and not the engine. This would make it fall under the 100k drive train warranty guidelines. Any thoughts?
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Either way I will be putting up some resistance on this "deductible" and plan to contact corporate if need be.
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The good new is the truck only had to be kept for one extra day which really surprised me.

 

Yeah,

You need to fight with them, even if the warranty is 36k, you're only 500 miles over and what do they think, the leak started just yesterday?

In any case, they should honor the warrantly since you're so close.

 

Bumper to Bumper = 36k
Drivetrain = 60k
Powerstroke = 100k

$100 warranty deductible after the 36k is up.

 

If you're talking about the drip that never hits the driveway then I would not suspect the rear main seal. The proper procedure is to add dye to the oil and drive it for a while to determine the REAL source for the oil leak. Usually it's NOT the rear main, but further up on the motor OR assembly lube that doesn't matter. Either way it's gonna cost you $100.

BTW--the rear main CRANKSHAFT seal is part of the engine and can't be argued any other way. Not even if you have OJ's lawyers--LMAO.

 

skunk250,

npccpartsman is spot on with his information. Do not let them tear into your motor without first putting dye in the oil and letting you drive it for a while to determine the real leak. If it was me i would find another dealership with a qualified 6.0 tech. Any good quailifed 6.0 tech that has been around these motors for very long would always put dye in the oil and tell you to drive it for a while then return so the 6.0 tech can properly locate the oil leak.

 

Is this the same dealer you bought the truck at? If so start complaining (especially to the sales manager) about how you regret buying your truck at their dealership because they won't take care of you. 500 miles over for a rear main seal leak is something they should overlook since it's a 2007.

 

Thanks to everyone for the helpful advice.

It turns out that they did indeed add dye to the oil and they cleaned off the surrounding area to localize the "Wetting". The dye revealed that the leak was actually coming from the rear engine cover. Its all fixed now and I am just glad to have my truck back.

Again thanks to everyone for their input! I wasn't even aware that dying the oil to locate leaks was a common procudure.

 

Another great service provided by the well informed and helpful members of FTE.