ring and pinion bad after rear driveline replaced

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Old 08-30-2006, 06:18 PM
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Unhappy ring and pinion bad after rear driveline replaced

I don't know very much about the workings of my truck(woman here). So here goes: I have a 2001 F350, I don't 4 wheel or do much other than pull my 5th wheel 2 times a year. I was driving down the highway and the rear driveling fell off, no prenoise warning, just clunking and pulling over. Had it towed to our local Ford shop and after talking in circles, finally got the manager of our extended warranty to pay for the work which included: replaced yoke, driveline (2 piece I believe) and seal, shaft assemb, flange, and another seal assemb and oil. Got the truck to drive home and noticed at accelerating the howling started and quieted down when going under 10mph. To it back and they said nothing was wrong, not to worry. Went on vacation, came back after letting it sit alone for a month, to it back to Ford and had the service man ride with me to listen. Bearings probablly he said. Got it in and said the ring and pinion and all the bearings are bad now. It was rusted and pitted. Anyone can give me any advice what might of happened to it? When they replaced the driveline should that have been looked at or replaced at the same time when doing the driveline assembally? I really don't get it all.
HELP!
 
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Old 08-30-2006, 08:06 PM
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Welcome to the site!

Usually when one would tear into the rear end, everything gets replaced, but doesn't always have to be if everything is still new.

Sounds like they didn't put any oil in the thing after they did the work.

Best of luck.
 
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Old 08-30-2006, 09:19 PM
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thanks i'm hoping the warranty company sees what happend and pays to fix this, cause the little loaner car doesn't compare to my big truck!
 
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Old 08-30-2006, 09:31 PM
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I hope you have the Ford extended plan. I bought my Contour (used with 24K miles) at a Ford dealer and got some crappy aftermarket warranty that cost me 1600. I had the main bearings go out with just shy of 44,000 miles on the odometer and they blamed me for over revving even though it had a factory rev limiter built in. I paid 6K for a new motor installed. Good luck.
 
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Old 08-31-2006, 08:36 AM
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third party warranty, 2500! Crazy, i'm just waiting for Ford to tell me they are denying so I can pay the 1800+ bill and dispute this one through them again. It paid last time after having a man talk to the warranty place and the head manager (who was a lady!) I've been doing some research on the net and i'm finding a lot of this should have been replaced along when replacing the driveshaft for everything to work together correctly. I just need some ammo behind me for when the warranty says NO!
 
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Old 08-31-2006, 10:51 AM
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I have to wonder if the nut on the yoke (at the rear axle) was over tightened and ended up burning up the pinion bearings. I can't for the life of me figure out how replacing a yoke and driveshaft would ruin the ring and pinion unless, as mentioned above, they drained the oil out of the differential and never replaced it. To the best of my knowlege I know no reason why they'd need to drain the oil.
 
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Old 08-31-2006, 04:06 PM
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thanks for the input, just got a call from Ford saying the extend warranty is going to pay all but my deduct. and lubricant, haven't heard why they are paying the whole bill but i'm just happy the warranty is paying.
 
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Old 08-31-2006, 06:41 PM
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Good deal, glad to hear they're not trying to screw you around on this one.
 
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Old 08-31-2006, 10:46 PM
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Congrats and your lucky. Have a friend who years ago purchased a used Bronco 2 with a howling rearend. Dealer twice added heavy oil, first 140 then 200 weight. This was a 7 month battle. Fuel mileage dropped and it still howled after getting hot on the highway. Drained the oil then drove it until it welded, reinstalled their oil, called for a tow to the dealer.
Extended warranty had to install a complete new rearend as even the housing was destroyed.

.....=o&o>.....
 
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Old 08-31-2006, 10:53 PM
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Smile

thanks i still want to find out what the deciding factor was since a month ago i had to fight my point of "not continuously driving the truck when the driveline fell out" sure...what a whole um 50ft enough to stop on the highway. i should just keep the woman mouth of mine shut and be happy they are footing the bill not me...but it's soooooo hard. sorry guys you know how it is.
 
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Old 08-31-2006, 11:58 PM
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Not a problem and by the way you'll fit right in on this forum, welcome aboard.

.....=o&o>.....
 
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