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1948 - 1956 F1, F100 & Larger F-Series Trucks Discuss the Fat Fendered and Classic Ford Trucks

Talk about GREAT SERVICE!!! (long)

 
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Old 04-20-2005, 07:13 PM
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Thumbs up Talk about GREAT SERVICE!!!

I had a little trouble lately finding a supplier for parts for my F-3, particularly front brake shoes. My manual states that the F-2 and F-3 brake shoes were identical on the fronts, and bigger on the F-3 on the rear. I initially checked all of our sponsors for front shoes, then started calling around. (I know, I should've asked you guys first!)
I don't usually have time to give Kudos to any one, but Boss really went out of their way to help me. I ordered a set of front brake shoes for an F-2, since they sell parts for F-1's and 2's, and they weren't even close. They not only paid shipping for me to send the new shoes back, they paid shipping of one of my old shoes back and forth from CA to PA to match, and when they couldn't find what I needed, they called me and gave me the name, phone #, Joblot part #, and price! They didn't make a dime off of me, but treated me like I placed a $10,000 order. My hat's off to them! Thank you, Rose, for being so patient and diligiant! I should send her flowers!
 

Last edited by '49 F3; 04-20-2005 at 07:34 PM.
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Old 04-20-2005, 07:36 PM
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There is no small amount of comfort finding little pockets of customer service still lingering in the 21st century. Your small anecdote does so much to make our diversions pleasant and offers direction to vendors with whom you would enjoy dealing.

Not all vendors of half century old parts + are as amenable. I'm putting Rose at Boss down on my go to list. And right back at you with a tip of my hat for pointing the way to some fine Americans.

appreciatively, himmelberg
 
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Old 04-20-2005, 08:27 PM
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I'd send the flowers.......
 
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Old 04-22-2005, 11:27 AM
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Originally Posted by reamer
I'd send the flowers.......



If I weren't married, I think I'd send candy, too! Technically, it was my screw-up, ordering F-2 shoes for an F-3, but my book states they are the same. Any threads on this issue?
 
 
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