I just recently had to pay $3200 for a new transmission on my 2000, F-250 4x4 Super Crew. I only have 44,000 miles on it.
The transmission was slipping and when I brought it to the Ford servicing dealer, they said that the transmission suffered a complete meltdown. I talked to all of the people at the servicing dealer, even the top brass, the zone manager and the Ford Customer Relations Dept. All of them told me the same thing. They said that I am responsible becuase, I did not get the transmission fluid changed at 30,000 miles. I was also told that it because I was out of warrantee. In doing research on the net, I have found tons of sites that have mentions of problems with this 4R100 tranny. I am trying to get enough testimonials and information to take them to small claims court or if enough people are interested, persuing a class action lawsuit. If you have had a similar situation like this, please let me know. I will also have my website ready in about a week for everyone to see and leave comments. Customer service is not job one at Ford.
Thanks,

Vince
vince@axialind.com
www.webnetsystems.com/fordproblems

 

I hate to be harsh, BUT. You're 8000 miles out of your warranty and YOU failed to do the proper maintenance. GET OVER IT. S&%t happens, I don't think Ford really OWES you anything. I'd say, best case scenario, your dealer and Ford are willing to work with you to offset some of the cost as a good will gesture on their part. I think Ford has a decent record of doing this kind of thing for customers.

As far as small claims court goes, I'm not a lawyer, maybe someone here that is can give you a professional opinion, but I don't think you have a leg to stand on.

Just my $.02

Waxy

 

i recently had my trans. flushed. they told me that the filter never needs changed along as the pan is not opened up. any comments on this??? it seems to me that the filter is a vital part and should be changed??...

 

>i recently had my trans. flushed. they told me that the
>filter never needs changed along as the pan is not opened
>up. any comments on this???

Yes. Change it when you change your fluid. (safest bet.) I think it calls for every other fluid change. But I don't keep the same ENGINE OIL filter in when I change the oil. I know, I know some aren't so **** about the transmission filter but I am. It's a heck of a lot cheaper than a new tranny. "An ounce of prevention..."

 

This the the new technology for tranny fluid changes. My buddy is a tranny tech at a local ford dealer and he told me they have a new machine that is connected to one of the tranny cooler lines and removes all of the old fluid even the stuff that's in the little cracks and crevices that would not drain using the conventional methods I questioned him about the filter and the machine back flushes it. He actually said it's better than doing it the old way.

 

thanks for the reply. just wanted another opinion...thanks again.

 

First, Ford does not call for a transmission filter change over the life of the transmission. They do require regular fluid changes.

Second, it is impossible to backflush an automatic transmission. The pump only will allow fluid to flow in one direction.

The fluid change machines are very effective at changing all the transmission fluid. I use that method in my vehicles. It cannot clean out the filter by backflushing, because these machines flow the fluid in the same direction as normal operation.

I have opened transmission filters with many miles of service. They were not even 10% filled.

Mark

 

My trans went out on my '00 F250 at about 8800 miles. Turns out it was actually the torque converter that failed, and little pieces of crud plugged up the filter on the trans.

Anyway, I was in St. George, Utah at the time. Ford towed my truck to the local dealer, gave me a rental car, replaced the TC and tranny, and paid for the storage of my travel trailer while they fixed my truck.

According to the dealer, they could not get a reman unit, so they had to pull a new one off the production line then air freight it. Took about a week to get it all done, but that included a weekend. Haven't had any problems since, and just recently had the 30,000 mile service done.

Maybe I'm just lucky, but I felt that Ford and the local dealer treated me very well. Having the tranny go out that soon after I got the truck was not something I would have wanted, but it could have been a lot worse experience also.

 

>First, Ford does not call for a transmission filter change
>over the life of the transmission. They do require regular
>fluid changes.
>I have opened transmission filters with many miles of
>service. They were not even 10% filled.


Thank you Mark for the info. *&!#@$% service guys . I know who to trust now when it comes to my tranny! Thanks.

 

 

I own a 2002 excursion with the 7.3 diesel, two years ago when the truck had 72000 miles Ford replaced my tranny at a cost to me of $4000. Now my truck has 88,000 miles and just this weekend my tranny started running HOT. Not sure what to do.

 

Holy thread resurrection! 7 years old...you may win a prize.

How are you monitoring your transmission temps?

What were you doing when it got hot?

 

Did they check your coolers when it was replaced?

Look at this vid:

http://www.powerstrokehelp.com/fubar/radiator/1of1.asp

 

i may not be the right guy but im pretty sure we're not allowed to hint towards any type of lawsuit here. but yeah i agree with #2 poster. im sure theres more to the story. what tuner are you running, and why havent you followed fords service for the trans?

 

Three days after a local quick lube changed the tranny fluid in my 250 Diesel Crew Cab, the forward gears stopped working. When I checked the fluid, it was low so I put in two quarts of fluid but that didn't help. I had it towed to them and all they did was check the fluid levels, so it then had to be towed to the local Ford dealer, who replaced the tranny. I use the truck very lighly, have never towed anything and so was expecting the tranny to last a very long time. It just seems odd that it didn't have any problems prior to the fluid change, then 3 days later its blown. I am thinking about taking the quick lube place to small claims, but if these trannys should only last 160K, then perhaps I should just deal with it.... Your thoughts?