Tow screen problem

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May 6, 2023 | 05:13 PM

fken

Thread Starter

1st Gear

Joined: May 2023

Posts: 1

Likes: 0

Tow screen problem

Hello everyone, I have something going on with my 2019 I need some help with. I disconnected my camper a few days ago and since then when I start the truck instead of getting my trip screen like I always have it shows me the towing screen. I can scroll back to the trip screen and it stays there until I cut the truck off. When I start the truck again the tow info screen is back on. I bought a new trailer recently and didn't think the brakes were working and I went into tow settings and I guess I changed something I shouldn't have. Any help is appreciated.

May 6, 2023 | 06:01 PM

muisejt

Tuned

Joined: Oct 2022

Posts: 275

Likes: 156

you unplugged the trailer with the truck off so the trailer is still selected on the towing screen. should be able to unselect it on the tow screen

May 6, 2023 | 06:18 PM

shawnee1

Fleet Mechanic

Joined: Jul 2019

Posts: 1,644

Likes: 689

If post #2 doesn't solve the issue (sometimes it doesn't on my 2019), reconnect the trailer plug to the truck with the engine running and disconnect with the engine running.

May 7, 2023 | 05:34 AM

Poncho450

Lead Driver

Joined: Oct 2014

Posts: 5,938

Likes: 1,355

From: NY/Canada border

Quote:

Originally Posted by muisejt

you unplugged the trailer with the truck off so the trailer is still selected on the towing screen. should be able to unselect it on the tow screen

I've often read this on the forum. But I unplug a trailer with the truck shut off almost every day. The tow screen does not appear when I restart the truck.

May 7, 2023 | 07:40 AM

wrvond

Cargo Master

Joined: Oct 2015

Posts: 2,745

Likes: 72

From: West Virginia

Quote:

Originally Posted by Poncho450

I've often read this on the forum. But I unplug a trailer with the truck shut off almost every day. The tow screen does not appear when I restart the truck.

Maybe they fixed that in '22, or maybe you're not actually selecting a trailer. I know my truck did that some time shortly after I bought it, but I quit selecting the trailer(s) years ago. I just plug in and go - everything works and I don't have to do anything special when I unplug.

May 7, 2023 | 08:04 AM

Poncho450

Lead Driver

Joined: Oct 2014

Posts: 5,938

Likes: 1,355

From: NY/Canada border

Quote:

Originally Posted by wrvond

It also did not happen with a 2017, 2019 or 2020. But you may have a point. Early on I thought I'd enter each trailer just to keep track of tire mileage. But it got to be such a pain switching back & forth I gave up on that idea rather quickly.
I don't have any trailers entered these days and on the occasions that it asks me if I want to add a trailer, I do not.

May 7, 2023 | 09:19 AM

HRTKD

Hotshot

Joined: Oct 2015

Posts: 19,687

Likes: 12,812

From: Wyoming

Quote:

Originally Posted by Poncho450

With some trucks it works, with others it doesn't. It's a mystery. My 2017 knows the trailer isn't there any more and doesn't show the tow screen at the next start. I have yet to see a post where someone got to the bottom of why it works on some trucks but not others.