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2017 F150 DOORS/LOCKS FREEZING STILL?!?

  #1  
Old 11-22-2018, 09:00 PM
JBUPCYCLE
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Angry 2017 F150 DOORS/LOCKS FREEZING STILL?!?

FIRST SUPER COLD DAY HERE IN BUFFALO NY AND ALTHOUGH THE DEALERSHIP WAS SUPPOSED TO HAVE FIXED THIS IN THE SPRING, MY F150'S DOOR HANDLES AND LOCKS ARE FROZEN TODAY! HAD TO DRIVE TO THANKSGIVING DINNER HOLDING MY DOOR SHUT AND HAVE MY DAUGHTER CRAWL INTO THE BACK FROM THE DRIVER'S SIDE DOOR. STOPPED AND PURCHASED GREASE WHICH POSSIBLY HELPED BECAUSE IT CLOSED BY THE TIME I REACHED MY DESTINATION BUT I JUST HAD TO DRIVE HOME LIKE THAT AND NOW IT'S SITTING IN MY DRIVEWAY RUNNING IN HOPES TO WARM UP SO I CAN ACTUALLY LOCK AND SECURE MY TRUCK WHILE I SLEEP. ANYONE ELSE HAVING THIS HAPPEN TO THEM AGAIN THIS YEAR? I AM BEYOND FRUSTRATED. THE DEALERSHIP GREASED EVERYTHING BUT AFTER SOME READING JUST NOW THE DOOR PANELS WERE SUPPOSED TO BE REMOVED AND PARTS REPLACED, THEY DID NOT DO THAT. THERE IS LAWSUIT IN THE STATE OF NY AGAINST FORD FOR THIS, IF YOU HAVE ANY INFO IT WOULD HELP. IM SPENDING MY DAY TOMORROW MAKING PHONE CALLS I CANNOT GO THROUGH ANOTHER WINTER OF THIS CRAP WHILE PAYING A FORTUNE TO DRIVE WHAT I THOUGHT WAS GOING TO BE AN A SAFE VEHICLE FOR MY FAMILY. THANKS SO MUCH, AND HAPPY THANKSGIVING!
-ONE SUPER MAD MOMMA
 
  #2  
Old 11-23-2018, 11:04 AM
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Originally Posted by JBUPCYCLE View Post
FIRST SUPER COLD DAY HERE IN BUFFALO NY AND ALTHOUGH THE DEALERSHIP WAS SUPPOSED TO HAVE FIXED THIS IN THE SPRING, MY F150'S DOOR HANDLES AND LOCKS ARE FROZEN TODAY! HAD TO DRIVE TO THANKSGIVING DINNER HOLDING MY DOOR SHUT AND HAVE MY DAUGHTER CRAWL INTO THE BACK FROM THE DRIVER'S SIDE DOOR. STOPPED AND PURCHASED GREASE WHICH POSSIBLY HELPED BECAUSE IT CLOSED BY THE TIME I REACHED MY DESTINATION BUT I JUST HAD TO DRIVE HOME LIKE THAT AND NOW IT'S SITTING IN MY DRIVEWAY RUNNING IN HOPES TO WARM UP SO I CAN ACTUALLY LOCK AND SECURE MY TRUCK WHILE I SLEEP. ANYONE ELSE HAVING THIS HAPPEN TO THEM AGAIN THIS YEAR? I AM BEYOND FRUSTRATED. THE DEALERSHIP GREASED EVERYTHING BUT AFTER SOME READING JUST NOW THE DOOR PANELS WERE SUPPOSED TO BE REMOVED AND PARTS REPLACED, THEY DID NOT DO THAT. THERE IS LAWSUIT IN THE STATE OF NY AGAINST FORD FOR THIS, IF YOU HAVE ANY INFO IT WOULD HELP. IM SPENDING MY DAY TOMORROW MAKING PHONE CALLS I CANNOT GO THROUGH ANOTHER WINTER OF THIS CRAP WHILE PAYING A FORTUNE TO DRIVE WHAT I THOUGHT WAS GOING TO BE AN A SAFE VEHICLE FOR MY FAMILY. THANKS SO MUCH, AND HAPPY THANKSGIVING!
-ONE SUPER MAD MOMMA
Sounds like your dealer didn`t do the required/Ford approved repair procedure which included replacing parts and they took the easy way out. I know you`re frustrated and angry but those emotions should be directed at your dealer first. With that being said, not all years of the current generation F150 fall into this recall problem even though they might have the problem and these vehicles were not approved to have parts swapped to fix this issue. Did you receive a recall letter from Ford?
 
  #3  
Old 11-23-2018, 11:09 AM
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Sorry about your Problem there is a second part to the recall that involved some kind of a White Gasket getting installed in the Hinge and door Handle area,If they didn't do the
first then they need to do the first and second recall, Is your dealer West Herr Ford they are based out of Buffalo, I'm in Rochester for the Read on, in this Forum for the Frozen
door lock problem.
 
  #4  
Old 11-23-2018, 11:13 AM
seville009
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Spray ww fluid on it to see if that at least unfreezes it for you
 
  #5  
Old 11-23-2018, 11:39 AM
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I had the recall done this summer at the dealership and ford just sent me another recall and noted the first recall does not fix the issue! I'll take it in and ask what they will be doing this time and let you know.
 
  #6  
Old 11-23-2018, 11:49 AM
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Originally Posted by crossfirefrank View Post
I had the recall done this summer at the dealership and ford just sent me another recall and noted the first recall does not fix the issue!
Now there's a definition of efficiency for you, NOT!
 
  #7  
Old 11-23-2018, 03:03 PM
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The first fix is an actual RECALL and if you got a letter from Ford then your truck is one of the affected ones. No letter- no fix. The recall number is FSA-17S33.

The second fix (18N03) is a "Customer Program" procedure. If you know about it, request it and live in an area that Ford deems an area of "extreme cold" they will do it. That's the one that involves the silicone seals on the door latches.

My truck was included in the first recall and when I had it done the information about the second fix printed out on the invoice. The dealer ordered the parts and did the install a week later. Just so you know, the second fix took a bit over 2 hours.

Haven't had any further problems since both modifications were done.
 
  #8  
Old 11-23-2018, 03:48 PM
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I got the Customer Satisfaction letter the other day. I'm gonna wait and see if that really is a fix. This is the second winter for this '17, and truthfully, it really isn't driven hardly at all, and lives in the barn most of winter, so I've had zero problem. Think I'll zap it with some Fluid Film anyway tomorrow.
 
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Old 11-23-2018, 04:18 PM
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When I brought my truck in to have the 17S33 recall done I asked about the 18N03 Customer Program and I was told that they only did the second part if the recall doesn't take care of the problem.
 
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Old 11-23-2018, 06:11 PM
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Originally Posted by jr105 View Post
When I brought my truck in to have the 17S33 recall done I asked about the 18N03 Customer Program and I was told that they only did the second part if the recall doesn't take care of the problem.
So, wait for the first really cold day and tell them it didn't take care of the problem.
I guess its up to the service manager but I don't exactly live in Alaska and THEY told ME that I needed the second fix. Go figure...
 
  #11  
Old 11-23-2018, 07:39 PM
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Just got a letter from Ford today extending additional fix if you have a frozen latch after doing the recall. They say in the letter that if the latch freezes bring the truck in and they will do more work.

Never had a problem with my truck but did the recall anyhow. It's now going into winter 3 in a cold climate zone.
 
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Old 11-24-2018, 07:37 AM
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Originally Posted by PupnDuck View Post
The first fix is an actual RECALL and if you got a letter from Ford then your truck is one of the affected ones. No letter- no fix. The recall number is FSA-17S33.

The second fix (18N03) is a "Customer Program" procedure. If you know about it, request it and live in an area that Ford deems an area of "extreme cold" they will do it. That's the one that involves the silicone seals on the door latches.

My truck was included in the first recall and when I had it done the information about the second fix printed out on the invoice. The dealer ordered the parts and did the install a week later. Just so you know, the second fix took a bit over 2 hours.

Haven't had any further problems since both modifications were done.
That is absolutely absurd.
This "fix" should apply to ALL trucks built with this issue.
 
  #13  
Old 01-10-2019, 12:53 PM
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First winter with my 2017 F150 and doors are frozen (won't close) every morning whenever temp is below freezing. Have to warm it up 15 minutes, spray lots of WD-40, work the hinges with a screwdriver before they latch. I don't think anything really works aside from the car warming up. Bringing in for 18N03 next week, but not hopeful it will do anything....the best information I've seen on the matter is a Youtube video showing that the problem is condensation inside the door, possibly due to lack of ventilation. What worked for this person was power blasting the inside of the door (via the drain hole) with a lubricant/anti-rust product called honey-goo, which isn't available in the U.S, as far as I can tell. Will update after my 18N03...
 
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Old 01-11-2019, 10:37 AM
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Originally Posted by GABAR View Post
Sounds like your dealer didn`t do the required/Ford approved repair procedure which included replacing parts and they took the easy way out. I know you`re frustrated and angry but those emotions should be directed at your dealer first. With that being said, not all years of the current generation F150 fall into this recall problem even though they might have the problem and these vehicles were not approved to have parts swapped to fix this issue. Did you receive a recall letter from Ford?
My dealer did new "improved" repair and my doors still freeze also. Its all one big bull**** with this repair.
 
  #15  
Old 01-11-2019, 02:29 PM
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Some of the guys over in the Super Duty section are suggesting spraying Boeshield T-9 into the latches and assembly. I live in one of the coldest parts of Alaska but am blessed to have a large heated garage. This is my truck's second winter - as yet, the latches haven't frozen up on me but if it ever does, I'll try the Boeshield.
 

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