Snowman is probably right. It is actually worse to drive a car on salted roads then park it inside your garage. Leaving it outside doesn't allow the snow/ice to melt and the water to evap which leaves a nice crusting coat of salt on your vehicle. There have actually been studies done to prove garaged cars in road salt states rust out quicker than those left outside.

All of that said, yeah, that's not normal. My rig is scheduled for delivery end of May and you can bet your six I am checking the undercarriage.

 

alarming to say the least. undercoating on top of the rust and corrosion is the last thing i would do. almost looks like it sat in a flood. even 15yo vehicles are not that bad. get rid of it imo

 

I would go straight to Ford corporate.

 

 

I saw a truck like that when I was shopping for my 2011 and it was exactly what Todd said above. The truck was put on a car transport and driven through a blizzard. The salty road spray blew all up into every corner of the truck...in many ways that would not happy if you were driving the truck.

If you can return, I would. If you can't.....I'd start treating the rust and painting the parts you can get to after a good wash with simple green.

 

Rust is totally unacceptable! I expect the underside to look as new as the outside or interior on a new truck.

If Ford does not take it back I would post those pictures on Ford's social media website so everyone can see the product that Ford is passing off as new.

I appreciate your post so I can make sure my new truck does not have this issue before I pay for it!

Good luck getting this resolved with Ford.

 

Dang! And I was concerned about a little rust forming on my tow hooks. My 2017 with 5K miles on it looks nothing like that underneath. And that's after an Alaskan winter.

 

Ford builds a fine product and I'm sure that truck looked brand new when it drove off the assembly line. Ford corporate however is not the bad guy here and certainly is under no obligation to take back a vehicle due to cosmetic rust on the bottom of the truck. This is on the dealership and solely the dealership. This isn't a warranty or faulty design issue it's due to circumstances beyond the control of Ford corporate. OP has to take some responsibility for not looking closer prior to closing the deal and ultimately it falls on the dealership to make the OP happy or not.

 

Agreed. This appears to be a dealership issue. *edit* I felt like a fool when I got on my back at the dealership and crawled around underneath my rig before I bought it. The sales guys and other people were gawking at me but hey... I wanted to verify the upgraded front end with the camper package was there and I wanted to see what the overloads on the rear looked like, etc. I did that to a number of trucks before buying this one and none of them looked like that underneath.

 

Definitely not normal. I too would be pissed.

 

If this truck was used I'd agree.
Being new, there is an expectation of NEW!!!

 

 

300 miles on a brand new truck? Lots of test drives? Delivery from dealer to dealer? I think I would do everything that I could legally to return it.

 

Tiger,

NO, you do not "wait" for them to call you back. You call the GM today and make sure he received your email. You document that you called him. Get a piece of paper and start taking notes. Do not wait for them . They will drag it out until you just accept it. Call them now if they have not gotten back with you. If you want to be greased, become the sticky wheel.

Here is a hint, make sure you tell them you don't want to go the route of posting these pictures on Yelp and Google like other people would. You're and honest guy who wants to handle this out of the public domain. Whatever you do, don't wait. Engage Maverick, Engage.

 

theres something fishy. the amount of heavy rust and corrosion is unlike anything ive ever seen. even one of my 20yo trucks that drives through mud, snow, salt , gets washed only when it rains, doesnt have even a fraction of the corrosion rust the op truck has. its almost like they dragged it up from the titanic. the 300mi was from driving between dealers ?