It`s official....... SYNC 3 version 3.0 has been released
#46
Are you saying that the vehicle did not write the .xml file to your USB drive? When the update is successful, it will write a file on the USB drive with the vehicles VIN and will end in .xml. If the update happens over the air via wifi, it should upload the file directly to ford.
#47
#48
Question from a NEWBE, to hook up to whom ? SO what your saying you can update via USB, and not tell ford anything about it and if your vehicle has WIFI turned on, it will update itself ? I find it hard to believe that just turning on WIFI will allow your vehicle to connect to Ford and update your account ? But I could be wrong, it won't be the first time.
#49
Question from a NEWBE, to hook up to whom ? SO what your saying you can update via USB, and not tell ford anything about it and if your vehicle has WIFI turned on, it will update itself ? I find it hard to believe that just turning on WIFI will allow your vehicle to connect to Ford and update your account ? But I could be wrong, it won't be the first time.
I had "Automatic Updates" turned on in the SYNC system plus I had my vehicle connected via to my home network and within an hour after the USB update, my Ford Owner account was undated with the new 2.3 update info so I didn`t have to use the same USB stick to send the info back to the Ford Owner website. I didn`t do it with the 3.0 update because I wanted to try using the USB stick and it worked but it took a day for the Ford Owner website to show that I updated to 3.0
Either way will work but you must have the two features mentioned above turned on and connected for the WiFi update to work and remember, reporting back to the Ford Owner website sometimes can take awhile so one must be patient if it doesn`t happen immediately. It`s not uncommon for this to take anywhere from an hour to over a week or longer so don`t get discouraged or frustrated.
#51
I have automatic updates selected, I also have it connected to my home's wifi. On my laptop it says 3.0 is available but when I do the Look for updates in my truck it tells me the last time I searched for an update with the correct actual time but it doesn't tell me there's a 3.0 available. I'm still on 2.3.
#53
I have automatic updates selected, I also have it connected to my home's wifi. On my laptop it says 3.0 is available but when I do the Look for updates in my truck it tells me the last time I searched for an update with the correct actual time but it doesn't tell me there's a 3.0 available. I'm still on 2.3.
I think the Scan For Update feature in the SYNC system is really messed up because mine also says the last time it checked for updates was on March 10th 2018 and whenever I hit Scan For Updates, all it does is spin like it`s searching but nothing ever happens so it just goes back to the same Mach 10th 2018 message. My vehicle has been updated to 3.0 and the SYNC screen plus the Ford Owner website says so.
#54
So now I have it on my portable hard drive, do I just plug it into the truck's USB and it'll do it's thing or what is the next step?
#56
'17 Lariat SCREW w/NAV - I just updated successfully to 3.0 via USB. A month ago I successfully updated from 2.2 to 2.3 via WiFi after numerous failed attempts over USB. I'm technical, so I tried quite a few workarounds, etc and what I think the problem was, faulty USB port on truck. Several months ago, out of the blue, one of my USB ports started acting up - wasn't recognizing devices periodically, etc - so I started using the other USB port without issue. The many failed update attempts over USB, I was using the troublesome port - I had forgotten about it and did not connect the events. Light bulb in my head went off today when I realized this, sure enough.....tried the other port with a 32gb USB drive and worked like a charm. It took approx ~5 mins for the Updating System Software notification to appear and then another 20-30mins for the next notification to appear that the install was complete. I made sure no additional devices were connected before the install (turned bluetooth off on my phone to prevent that from also connecting).
#57
For those who might be having issues here's what happened to me.
I used Safari because Firefox was not working, it kept giving me a spinning wheel that never stopped. I downloaded the file but instead of a zip file I was getting a regular file folder called JR3T-14G381-AL. Even though it's downloading as a zip file once it finishes it's not a zip folder like it shows in the instructions. I unchecked the "open safe files after downloading" from the preferences in Safari but it still did it so I opened and closed Safari a couple of times and then it downloaded correctly.
After that I opened it with Stuffit Expander and the files came out as they were supposed to. Tomorrow I'll try to install it.
I used Safari because Firefox was not working, it kept giving me a spinning wheel that never stopped. I downloaded the file but instead of a zip file I was getting a regular file folder called JR3T-14G381-AL. Even though it's downloading as a zip file once it finishes it's not a zip folder like it shows in the instructions. I unchecked the "open safe files after downloading" from the preferences in Safari but it still did it so I opened and closed Safari a couple of times and then it downloaded correctly.
After that I opened it with Stuffit Expander and the files came out as they were supposed to. Tomorrow I'll try to install it.
#58
So I updated it in about 15 minutes and all went well but it didn't generate the xml file for me to let Ford know I updated so I'm just going to wait a few days and check the website to see if it lets Ford know via wifi. My truck always connects to my wifi at home when it's in the garage. Instead of the xml file it created another folder that says this :
#59
I would try it with the 16gb stick. It only has 2gb on the drive after you expand it anyway. I'm sure it needs a little wiggle room to work but it might not be that much. Let us know how it went.
#60
I also updated to 3.0 today. Got the update in progress message but after about an hour I still could not get confirmation that the update was finished. After I pulled the thumb drive I then got the completion message but no xml file. I called Ford Customer Service and was told that as long as I had 3.0 showing as my current version I was good to go. They said that they would gradually get it updated on the owner web site. I have a 2018 model.