2011 6.7 ENGINE FAILURE UNDER 116,000 ORIGINAL OWNER - Ford Truck Enthusiasts Forums



1999 to 2016 Super Duty 1999 to 2016 Ford F250, F350, F450 and F550 Super Duty with diesel V8 and gas V8 and V10 engines

2011 6.7 ENGINE FAILURE UNDER 116,000 ORIGINAL OWNER

Reply
 
 
 
Thread Tools Search this Thread
  #1  
Old 11-14-2017, 07:52 PM
S & K Racing S & K Racing is offline
New User
Thread Starter
 
Join Date: Apr 2006
Posts: 10
S & K Racing is starting off with a positive reputation.
2011 6.7 ENGINE FAILURE UNDER 116,000 ORIGINAL OWNER

I am extremely upset. I special ordered my 2011 F-350 4x4 superduty because of the hype about it and the reviews Ford posted about these trucks going over 300,000 pulling heavy trailers around the country. This my first and only new vehicle I have ever had and probably will. It has under 116,000 and has always had all services and maintained. While idling waiting for a coworker it started to miss and the check engine light came on. Went straight to have code checked and it came up #2 injector failure. Then started to hear tapping and shut it down. Injector was replaced and while warming up and before test drive tapping got louder and then a squealing. Never a sign of any kind of problem at all. Ford dealer now says it has had another failure and is terminal and motor has to be replaced at $19,0000.00 plus tax. I paid $68,0000 for the truck of my dreams with extended warranty and everything and get just outside of warranty and a engine that was supposed to go well over 300,000 doesn't even make it half way and the dealer doesn't even say why just that it is terminal and must be replaced. This is ridiculous and very upsetting.
Reply With Quote
  #2  
Old 11-14-2017, 08:07 PM
I.B. Washincars's Avatar
I.B. Washincars I.B. Washincars is online now
Elder User
 
Join Date: Feb 2008
Location: Central Ky.
Posts: 712
I.B. Washincars is gaining momentum as a positive member of FTE.
Sounds like a used engine would be your best option. There's one in your state, with 41K miles for $7000. You could probably be back on the road for 10K or less.
Reply With Quote
  #3  
Old 11-14-2017, 08:09 PM
Chuck's First Ford Chuck's First Ford is online now
Postmaster
 
Join Date: Jul 2015
Location: Upper Right oHIo
Posts: 2,694
Chuck's First Ford has a good reputation on FTE.Chuck's First Ford has a good reputation on FTE.
demand a better answer.... I would not accept what they offered...

or better yet.. have it towed to a better dealer...

19K for a word "terminal".
Reply With Quote
  #4  
Old 11-14-2017, 08:24 PM
Just Strokin Just Strokin is online now
Postmaster
 
Join Date: Nov 2001
Location: Tallassee, ALabama
Posts: 3,084
Just Strokin is a splendid one to beholdJust Strokin is a splendid one to beholdJust Strokin is a splendid one to beholdJust Strokin is a splendid one to beholdJust Strokin is a splendid one to beholdJust Strokin is a splendid one to beholdJust Strokin is a splendid one to beholdJust Strokin is a splendid one to behold
What was the mfg date of your truck?

See if your truck falls into the category of this TSB.

You might can get some assistance from Ford if it does. No guaranty or anything, but, if the truck was MFG before 3/29/2011, have the warranty clerk contact the regional office and see if they will assist you with the repairs. Or maybe you can contact the CSM for you district. Do not go in with guns blazing but be kind and inquire if your trucks is one of these in the TSB. Kindness goes a long way with outside of warranty assistance from Ford.

Reference TSB 14-0127

ISSUE:

Some 2011 F-Super Duty vehicles equipped with a 6.7L diesel engine and built on or before 3/29/2011 may exhibit a runs rough or no crank concern due to a broken exhaust valve. DTCs P0671, P0672, P0673, P0674, P0675, P0676, P0677 and/or P0678 may be stored in the powertrain control module (PCM) from a damaged glow plug. The glow plug circuit DTCs may also be accompanied by cylinder misfire DTCs, cylinder contribution DTCs or other engine performance DTCs.
ACTION:

Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE

Does the vehicle exhibit a runs rough, no crank concern with any of the following DTCs P0671, P0672, P0673, P0674, P0675, P0676, P0677 and/or P0678?
No - this article does not apply. Refer to the Powertrain Control/Emissions Diagnosis (PC/ED) manual for normal diagnosis.
Yes - proceed to Step 2.

Remove and inspect the glow plug associated with glow plug circuit DTC present. Refer to Workshop Manual (WSM), Section 303-07C. Is the glow plug damaged?
No - this article does not apply. Refer to the PC/ED manual for normal diagnosis.
Yes - replace the engine long block. Refer to WSM, Section 303-01C.
For prior approval warranty repairs, complete the cost cap tool by selecting short block, both cylinder heads, oil cooler and 16 lifters.
Reply With Quote
  #5  
Old 11-14-2017, 09:20 PM
S & K Racing S & K Racing is offline
New User
Thread Starter
 
Join Date: Apr 2006
Posts: 10
S & K Racing is starting off with a positive reputation.
Larry
Thank you. I will try to find the district CSM. Do you know where I might find a number. I took delivery of the truck in October on 2010 so I was definitely before 3-2011.

All I can do at this point is hope for some assistance. I love my truck but can not afford that kind of repair bill or to replace it. The whole reason I bought this truck was to have it for the next 20 years
Reply With Quote
  #6  
Old 11-14-2017, 09:31 PM
Just Strokin Just Strokin is online now
Postmaster
 
Join Date: Nov 2001
Location: Tallassee, ALabama
Posts: 3,084
Just Strokin is a splendid one to beholdJust Strokin is a splendid one to beholdJust Strokin is a splendid one to beholdJust Strokin is a splendid one to beholdJust Strokin is a splendid one to beholdJust Strokin is a splendid one to beholdJust Strokin is a splendid one to beholdJust Strokin is a splendid one to behold
Ask the Ford dealer to pull the DTC's andd see if they match up with the ones in the TSB.

Try the Ford CRC number 1-800-392-3673
Reply With Quote
  #7  
Old 11-14-2017, 10:01 PM
Pocketlint's Avatar
Pocketlint Pocketlint is offline
Posting Guru
 
Join Date: Sep 2013
Location: Edmonton, AB
Posts: 1,243
Pocketlint has a good reputation on FTE.Pocketlint has a good reputation on FTE.
Quote:
Originally Posted by S & K Racing View Post
Larry
Thank you. I will try to find the district CSM. Do you know where I might find a number. I took delivery of the truck in October on 2010 so I was definitely before 3-2011.

All I can do at this point is hope for some assistance. I love my truck but can not afford that kind of repair bill or to replace it. The whole reason I bought this truck was to have it for the next 20 years


I would definetly try and press for a better answer as well and escalate it up the chain. If you could ( notice how I said could) afford a neew engine it would be covered under warranty for however the period of time is that it comes with warranty wise.

The only other solution is like I.B.Washingcars mentioned is to look for a used 6.7 Ford engine out of a wreck. If you were to do that I would look for an engine that was out of a 2012 and up 6.7. You would still have to pay to have it installed of course but it would be cheaper than new and I would look as low miles as you can get.

It sucks when these engines break but honestly it doesnt matter if it was a Dodge RAM GMC or Chev any of the newer diesel engines for 11 and up are expensive to replace no matter what brand, it's just the way it is.

You could always see if you can find a reputable diesel shop to rebuild your engine if it isnt thrashed with FORD parts no knock off or dorman or junk chinese parts because inferior parts means its just matter of when you will be going back in to rebuild a second time and no one likes to spend money twice.

One thing you can do as well if you are going to need a new Ford engine. Call up other dealers and say hey my engine grenaded I need a new or reman engine installed how much would you charge for the shebang.... get quotes from dealer all around you, dealers will compete for the work, as much as they are telling you 18k, they arent buying the parts for 18 and doing the install for a grand there is profit there Get competing quotes from other dealers

But Work on getting answers on your truck and they why's wand what's that happened and see what and where things go, in the meantime work on the back up plans like quotes from other dealers, quotes from shop that know these engines if you need to install one from a wrecked truck and get that information too.

Keep us up date how things go, good luck!
Reply With Quote
  #8  
Old 11-15-2017, 01:41 PM
speakerfritz's Avatar
speakerfritz speakerfritz is online now
Postmaster
 
Join Date: Jul 2013
Posts: 2,849
speakerfritz is gaining momentum as a positive member of FTE.speakerfritz is gaining momentum as a positive member of FTE.
bump it up the chain and keep making a lot of internet noise about it.

you diid what you were told by ford and you expect them to do the right thing.

AND, the hype I saw was the 150K continuous ride around the country pulling a decent sied trailer.
Reply With Quote
  #9  
Old 11-15-2017, 01:53 PM
sunuvabug's Avatar
sunuvabug sunuvabug is online now
Elder User
 
Join Date: Aug 2006
Location: Mid-West ON, Canada
Posts: 521
sunuvabug is gaining momentum as a positive member of FTE.sunuvabug is gaining momentum as a positive member of FTE.
Quote:
Originally Posted by I.B. Washincars View Post
Sounds like a used engine would be your best option. There's one in your state, with 41K miles for $7000. You could probably be back on the road for 10K or less.
I feel your pain ... especially something you bought new. Happened to me twice years ago on 2 separate cars (GM & Ford). Got rid of them after the manufacturer(s) made the appropriate replacements ON THEIR DIME. Be polite, persistent and progressive (escalating the issue both inside and outside of FORD i.e. social media, news media, government ombudsmen, even legal representation etc.).

I agree with I.B. Washincars. Perhaps Ford would be willing to split (50/50) the cost of a mutually acceptable used engine and foot the labour (100%) to swap it out. Don't hold your breath but that's where I would start. They'd also probably not be willing to warrant a used engine at all either.
Reply With Quote
  #10  
Old 11-15-2017, 02:12 PM
speakerfritz's Avatar
speakerfritz speakerfritz is online now
Postmaster
 
Join Date: Jul 2013
Posts: 2,849
speakerfritz is gaining momentum as a positive member of FTE.speakerfritz is gaining momentum as a positive member of FTE.
One more thought

see if there are metal particles in the fuel filters

if yes

then have the fuel tested for contamination

if contamination is found

ser if yourcomprrhensive insurance will cover it.
Reply With Quote
  #11  
Old 11-15-2017, 02:52 PM
Copper.Farm's Avatar
Copper.Farm Copper.Farm is online now
Restless Mind
 
Join Date: Dec 2016
Location: Holbrook ID
Posts: 1,096
Copper.Farm is gaining momentum as a positive member of FTE.Copper.Farm is gaining momentum as a positive member of FTE.
I feel your pain.... at least it was not the mishaps of the 6.0L - I sold that truck(boat anchor) at 98,000 because the warranty expired at 100,000 and I decided I could not afford to keep it running.

Now, 160k on my 6.4L with no issues at all.

Like many, I need 300,000+ to break even.
Reply With Quote
  #12  
Old 11-15-2017, 08:11 PM
S & K Racing S & K Racing is offline
New User
Thread Starter
 
Join Date: Apr 2006
Posts: 10
S & K Racing is starting off with a positive reputation.
I called ford customer service and after being on hold for 27 mins then another 15 as she "checked" to see, to be told sorry there is nothing we can do for you at this time but make sure to keep my receipts. When I asked if there was someone else I could talk to about it I was told "I am sorry sir there is no further assistance we can give you."

This sounds to me that they know it is a problem and that they just avoiding it until they are made to deal with it. Up until this point I had nothing bad to say and actually was a big factor in twelve of my friends and their friends to buy one of these trucks. Now I am rethinking my decisions.
Reply With Quote
  #13  
Old 11-16-2017, 08:46 AM
99f350sd 99f350sd is offline
Post Fiend
 
Join Date: May 2003
Location: Lyndonville, Vermont
Posts: 8,342
99f350sd has a good reputation on FTE.99f350sd has a good reputation on FTE.
I feel the pain....I would never own a diesel without super extended insurance to cover the powertrain..at least till 200k..is that even possible.
Reply With Quote
  #14  
Old 11-16-2017, 08:49 AM
99f350sd 99f350sd is offline
Post Fiend
 
Join Date: May 2003
Location: Lyndonville, Vermont
Posts: 8,342
99f350sd has a good reputation on FTE.99f350sd has a good reputation on FTE.
I would call that guy down in georgia...whats his name..powerstroke help . com.
Bill Hewitt.. Thats it..go nowhere else imo
Reply With Quote
 
 
Reply

Related Topics
Thread Thread Starter Forum Replies Last Post
Looking at a 6.7 Potlicker David 6.7L Power Stroke Diesel 14 10-26-2017 03:02 PM
1994 Ford F150 /4.9L , Problem jterrell Ford Inline Six, 200, 250, 4.9L / 300 4 09-25-2017 10:39 AM
Life span on factory injectors? Jma7959 1994.5 - 1997 7.3L Power Stroke Diesel 22 05-19-2017 03:04 PM
2010 Ticking noise and loss of power blazerf150 2009 - 2014 F150 17 03-27-2017 09:06 AM
Lurker from Texas finally joined. 2015 F250 roasted. FXDS1340 New Member Introductions 2 05-24-2016 03:41 PM


Go Back   Ford Truck Enthusiasts Forums >

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump


All times are GMT -5. The time now is 10:07 AM.


We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.