I got a solid 1.25" of rain and not a drop in the house. The USAA adjuster came Sunday at 11, was there for almost 2 hours. Looking like new roof, siding, skylights, floor in back room, 4 new motion lights. Now I need to find a contractor that does quality work. I really don't need this crap right now. I opened the camper Saturday and had water inside it too, but think I got it dried out. The forecast is for thunderstorms the rest of the week, we need it bad. I learned a long time ago that it could always be worse so I'll just accept it for what it is...

This is only the second claim with USAA. And the second roof in as many years. In 2016 they put a roof on this house for me and the contractor they recommend it was an absolute douche bag. It took almost 4 1/2 months to put a roof on. It took almost 6 months to get the gutters Put on. The roof around the skylights leaked for another nine months the (contractor) came out on multiple occasions to try and fix the roof eventually they put a whole new second roof on almost 9 months later... It still leaked! I called USAA multiple times and asked for them to send the contractor a letter to basically claim that they were going to take them to court for insurance fraud, unless he fixed the roof...they refused. My cars trucks and camper are all insured by Amica, the house is the only thing under USAA. I let the agent and the adjuster know that if I have the same headaches I had last time, this will end my relationship with USAA . she understood and agreed that it was handled poorly last time, we will see what the next couple weeks old. Amica, has been outstanding both on price and Customer Service. I've learned to be patient over the years, but you have to have your limits.

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