im not having issues with the motor per se but the key cylinder to lower and raise the window is giving me a problem. i got inside the tailgate and see a small box (tailgate key switch) with 2 buttons on it. one button loweres and one button raises the window. when i push the buttons manually the window goes up n down. but using the key from outside, i can make window go up but it wont go down even though it seems the paddle on the key cylinder hits the button, just not hard enough i guess. have you dealt with this issue. wondering if the key cylinder has too much play in it. any resolution ideas ????? thanks

 

Hmm well I haven't had this issue before but it sounds like an adjustment is off on the switch or lock cylinder.

Maybe the switch can be moved slightly so that the flapper hits the buttons better when turning the key?