Wondering if there were any ford techs that would turn off the Dark Mode in my 2013 F350 King Ranch 4x4.

I have called the local dealers and the service managers think I'm stupid for asking about dark mode. All say they have never heard of such a thing. Said there are serious problems with my truck because interior lights wont come one. FML

Also is there anyone with a ford ids vcm 2 clone?
Would love to check one out or play with one before I buy one.

Thanks for any help