Ford Releases TSB 15-0088 For 2015 Active Regeneration Jackhammer Valves Issue
#47
No sense in keeping it if it is not performing as it should and thus certainly cannot be considered enjoyable.
They have given you paperwork acknowledging a problem existed. They have tried new PCM strategies to fix these trucks, to valve stem cleaning( that got close with that one, they just needed to ream the guides to allow for exhaust guide film and thermal expansion. Satellite valves would help as well.)to telling you what they wanted to monitor.
FORD, I ask you, why two different campaigns to rectify the situation, open and issue case numbers, ask people to monitor things, give all this acknowledgement that this is not normal documentation and then close people's existing cases and leave the others out in the cold? Would you treat a family member that way? When is the next stock holders meeting?
They have slammed the door shut.
YOU ALL NEED A MOTOR TORT ATTORNEY PERIOD
They have given you paperwork acknowledging a problem existed. They have tried new PCM strategies to fix these trucks, to valve stem cleaning( that got close with that one, they just needed to ream the guides to allow for exhaust guide film and thermal expansion. Satellite valves would help as well.)to telling you what they wanted to monitor.
FORD, I ask you, why two different campaigns to rectify the situation, open and issue case numbers, ask people to monitor things, give all this acknowledgement that this is not normal documentation and then close people's existing cases and leave the others out in the cold? Would you treat a family member that way? When is the next stock holders meeting?
They have slammed the door shut.
YOU ALL NEED A MOTOR TORT ATTORNEY PERIOD
#48
#50
#51
#52
#53
I absolutely believe you wharrell, same problem here!
I have a 2015 F250 King Ranch 6.7
I am having the EXACT same issue as wharrell.
Started around 4500 miles. Dealership is doing the same...trying to tell me that I need to drive the truck through regen which I have done repeatedly without any reduction in symptoms.
The best way I can describe the issue is that near the very beginning of a regen cycle if you attempt to accelerate even very mildly (especially in the 40-60 mph range) the truck starts to violently shudder. If you continue to give it throttle (still in the very light throttle range) a noise (that you can hear in wharrell's video around :38) that I would best describe as detonation or pinging/knocking starts and it sounds VERY hazardous to the engines well being. And don't bother with "diesels are a compression detonation engine of course it is detonating"...I realize that, I am saying that is the closest thing I can describe the sound to, a gasoline engine with significant pre-detonation occurring.
No codes are captured. I had the dealer install a data logger and the diesel technician says nothing unusual was logged during the 3 separate events I captured for them. Right now they are telling me they need to drive it until it happens (they already did this for 5 days) so they can see the issue.... I doubt that will help anything as they still won't have any data. They claim to have never heard of the issue. Their logic is that Ford would obviously release a TSB if there were an issue (then they point to the joke of a TSB from the OP). How very naive.
I am growing quite angry as my truck has spent 9 days in the shop now over this issue and all I have gotten is run around. I won't name the dealer just yet as I still have high hopes of reaching a resolution.
I am having the EXACT same issue as wharrell.
Started around 4500 miles. Dealership is doing the same...trying to tell me that I need to drive the truck through regen which I have done repeatedly without any reduction in symptoms.
The best way I can describe the issue is that near the very beginning of a regen cycle if you attempt to accelerate even very mildly (especially in the 40-60 mph range) the truck starts to violently shudder. If you continue to give it throttle (still in the very light throttle range) a noise (that you can hear in wharrell's video around :38) that I would best describe as detonation or pinging/knocking starts and it sounds VERY hazardous to the engines well being. And don't bother with "diesels are a compression detonation engine of course it is detonating"...I realize that, I am saying that is the closest thing I can describe the sound to, a gasoline engine with significant pre-detonation occurring.
No codes are captured. I had the dealer install a data logger and the diesel technician says nothing unusual was logged during the 3 separate events I captured for them. Right now they are telling me they need to drive it until it happens (they already did this for 5 days) so they can see the issue.... I doubt that will help anything as they still won't have any data. They claim to have never heard of the issue. Their logic is that Ford would obviously release a TSB if there were an issue (then they point to the joke of a TSB from the OP). How very naive.
I am growing quite angry as my truck has spent 9 days in the shop now over this issue and all I have gotten is run around. I won't name the dealer just yet as I still have high hopes of reaching a resolution.
#54
I searched for this but I'm unable to find related 6.7 pics. Did you take any? Would you share these?
#55
#56
cant fix if can not recreate the concern. you can tell me all day that this thing is doing it and I can only trust or fix what I can see happen. with millions of miles of wires and everything being controlled by up to twenty different modules u cant just tell me what it does and expect someone to come up with an answer.
also how much do u do at work that u do for free. because if u are flat rate (which is what most master diesel techs are ) u make no money from anyone to test drive a vehicle. i spend several hours a week working for free to help customers and fix there problems just because i think i need to help and like to figure out the problems. but sometimes there are issues that are covered with reprograms or the like that i dont have to figure out without help from engineers at ford.
also how much do u do at work that u do for free. because if u are flat rate (which is what most master diesel techs are ) u make no money from anyone to test drive a vehicle. i spend several hours a week working for free to help customers and fix there problems just because i think i need to help and like to figure out the problems. but sometimes there are issues that are covered with reprograms or the like that i dont have to figure out without help from engineers at ford.
#57
u cant just tell me what it does and expect someone to come up with an answer.
also how much do u do at work that u do for free. because if u are flat rate (which is what most master diesel techs are ) u make no money from anyone to test drive a vehicle. i spend several hours a week working for free to help customers and fix there problems just because i think i need to help and like to figure out the problems. but sometimes there are issues that are covered with reprograms or the like that i dont have to figure out without help from engineers at ford.
also how much do u do at work that u do for free. because if u are flat rate (which is what most master diesel techs are ) u make no money from anyone to test drive a vehicle. i spend several hours a week working for free to help customers and fix there problems just because i think i need to help and like to figure out the problems. but sometimes there are issues that are covered with reprograms or the like that i dont have to figure out without help from engineers at ford.
As a customer who paid $60,000 for a vehicle that is still under warranty I could care less who is getting paid. All I know is I am owed a vehicle that works as intended.
#59
this was my exact post a couple days ago on another forum until a member on that forum pointed me to this thread: "Was driving tonight at 50 mph truck was in 6th gear. I started to notice a bouncing vibration, almost felt harmonic. Looked at the gauge cluster noticed the instant mpg gauge was like 1-2mpg. Lowered the volume of my music and heard a clunk noise I hit the brakes then it suddenly stopped. Anyone have any ideas? Just hit 5000 miles have not changed the oil yet."
I believe that I am having the same issue.
I believe that I am having the same issue.
#60
Google it, Fomotech, a full time diesel Ford dealer tech has done that for you. The manners certainly does not make a mature person feel in the least bit so inclined to react like an immature teenager and and get upset and spend a lot of effort explains to said person valve failure alanysis, the thermodynamic effects and how they relate to the 6.7s valve failures and their components, the two different Ford issued TSBs that specifically addressed this valve issue, the one issued last week stating if customers come in with complaint they are to be handed this form stating this is normal.
I'm an independent, thirty years, that goes to other shops, the only one I have worked on was one that had a light he wanted checked to see if it was critical to take to dealer. You work on a lot? That's cool, nice to meet you.
I go to shops that have had them ripped apart. I know of a hand full of owners over at The diesel stop that have been thru both valve campaigns. I highly respect Fomotech over there who has personally done a few of them and provided documentation and is with me one the joke of the valve TSB campaign. He has been on it since the beginning and was the kind of guy who is on flats rate not the clock, not only from the problem first arising, to TSNs being posted within an hour or so, was the kinda of guy to stop what he is doing to get that out there for folks like yall. Got some similar mannered responses at first over there as well. Something about the messenger...I don't know. Politeness and manners seems to get you more of what you want, and others just say, "good luck and do your own research"
Yes, Im old school , thirty years diesel and hydraulics so of course I drive a modded mint lariat 56 decibles, do you know how many decibles your truck is, I do, silky Queen that's a worker, to answer the other Gentleman's question.
I came came over to this forum because a couple of your members and site sponsor know me and my credentials, had been telling me this was a nice place and I should check it out.
I have, Nice to have metyou fine gentleman.
I'm an independent, thirty years, that goes to other shops, the only one I have worked on was one that had a light he wanted checked to see if it was critical to take to dealer. You work on a lot? That's cool, nice to meet you.
I go to shops that have had them ripped apart. I know of a hand full of owners over at The diesel stop that have been thru both valve campaigns. I highly respect Fomotech over there who has personally done a few of them and provided documentation and is with me one the joke of the valve TSB campaign. He has been on it since the beginning and was the kind of guy who is on flats rate not the clock, not only from the problem first arising, to TSNs being posted within an hour or so, was the kinda of guy to stop what he is doing to get that out there for folks like yall. Got some similar mannered responses at first over there as well. Something about the messenger...I don't know. Politeness and manners seems to get you more of what you want, and others just say, "good luck and do your own research"
Yes, Im old school , thirty years diesel and hydraulics so of course I drive a modded mint lariat 56 decibles, do you know how many decibles your truck is, I do, silky Queen that's a worker, to answer the other Gentleman's question.
I came came over to this forum because a couple of your members and site sponsor know me and my credentials, had been telling me this was a nice place and I should check it out.
I have, Nice to have metyou fine gentleman.