Well i Ordered my 6.0 trans cooler from John Wood last week. Just trying to get my truck ready for the busy camping season coming up. When i called to order, I SPECIFICALLY asked if the cooler was a 31 row and also if it was a Ford OEM part. They told me YES! Well UPS delivered it today. I get it opened and the first thing I notice is it's all black? Not gray aluminum like the factory OEM cooler that they are advertising on there website.. Then i see the sticker "MADE IN CHINA" with the Dorman part#918-216 !! It cost me $375.00 and I could have gotten the same thing from RockAuto for $150.00!!!!

Has anyone else ordered this cooler from them??

 

Send it back and get one here:


6.0L Transmission Cooler 26 Row - Riffraff Diesel Performance


Don't think you will see any difference between a 26 and a 31 row in our trucks

 

I have run a 26 row Ford cooler and haven't seen above 190°. I can't see the larger getting you anything more.

I would talk to John directly, I have run his stuff for a long time and have been very happy. I would hope he wouldn't sell Dorman crap... OEM for the win!

 

transmission coolers

 

parts off 05 Ford f350 power stroke diesel

2003 f350 truck parts get em now or they're going

2003 Ford 6.0 Powerstroke Parts

....theres more

 

^^^^^

That's great, there's no way I would buy a used trany cooler for my transmission, I'm just sayin! JMO thought!

 

I bought a used one about 6 years ago... drained it, sprayed a bunch of brake cleaner inside then used compressed air (40psi I'd guess) to blow it out, than an hour later "sacrificed" a quart of trans fluid (filled, sloshed around, disposed of properly) and installed it. Zero problems with it.

Check it over thoroughly, and buy from a place that will either 1) accept returns and/or swap it out, or 2) is so dirt cheap it's worth the gamble.

 

The fact that you paid for an OE cooler and got an aftermarket one is wrong.

Send it back and either buy an OE one somewhere else, or as I would do, save the $150+ and run the Dorman cooler......

 

Before bitching about a market niche company on a niche forum, perhaps you should take it up with said company first. At least give them a chance to make it right before complaining "publicly". It might've been a misunderstanding or an employee having a bad day.

 

That is exactly why I'm upset. I didn't mind paying extra because I wanted a OEM cooler. That is what they advertise on there website and what they told me i was getting! If i wanted the Dorman I would have saved $225.00...
Was hoping to install it this weekend. Now I have to wait till Monday to call them and send it back to California from Connecticut. then wait till they credit my $$ back so I can order from somewhere else...

 

I purposely bought from them because of there reputation. The picture on there website is of a Ford OEM 31 row cooler. I specifically asked before ordering if it was a OEM cooler and they said yes. I don't have a reason to be mad?? And just ask if anyone else has ordered this cooler from them and ended up with the same thing??

 

No, you take it up with the company first, then post. That's business.

 

I bought the OEM cooler from John Wood. Mine was 100% OEM. Came with all the fittings to install and it went in like a dream. I'm sure there was a mis understanding and they will get it sorted.

 

Yeah, call the company first. Things can't be perfect 100% for any company- sometimes you just get the bad luck.

Especially for a company who has done so well for so many, it may require some patience and understanding. Get it corrected for sure, but don't stress over it.

For example, I have had TWO missed deliveries and am now 3 WEEKS into waiting for an exhaust that was supposed to arrive within a few days. It's held up my entire build.

I've contacted the company several times, each time being told it will be taken care of.

Sure, I'm not pleased, same as you But when I see how good they have been with so many, I just have to step back and give them time to work it out.

Okay, you've vented. We all give them a virtual sneer Now, let's get it squared away and back to your build so you can better enjoy your ride!

Reminds me, I should call to find out where my exhaust is. LOL!

 

According to Mark K., who was a transmission engineer with Ford, the 26-row unit is a later design which had better flow porting internal to the cooler and was actually more efficient than the initial 31-row version.

I expect the fact that AutoNation has the 31-row unit priced higher is probably due to simple marketing tactics based on consumer impression/opinion/demand, and might even indicate a reduced supply of them... you know... the whole supply-vs-demand scenario.

Do NOT take that last comment as a swipe at AutoNation... I've purchased from them numerous times and will do so again... I'm just pointing out some real world facts so someone armed with them can get a better price for the better unit while avoiding the marketing gimmicks of the corporate bean counters... double-win in my book.