Originally Posted by Spktyr

Or they may have had a puller before they tried using it on the rust-welded OBS arm. Now they have a pile of broken parts that used to be a puller.

I learned long ago from pro mechanics that you just go ahead and replace the Pittman arm on a steering box with the box if you had a choice. Often the value of amount of labor needed to pull the old one off exceeds the price of a new arm.

Originally Posted by bashby

.....and thats fine, but why not tell the customer that instead of saying it is worn out. I wonder if they charged extra to replace it, even though it was less work.

Originally Posted by Spktyr

Because then the customer might say no. :P

Originally Posted by Shadow944795

And nobody wants to go out of their way and lose money on a job like that when they can buy it new and save everyone a bunch of time and money.

Originally Posted by Diesel_Brad

I don't get why they even took the pitman arm off the steering box.

If you are replacing them both, then why take them apart? Seem like a bunch of effort for absolutely NOTHING.

Originally Posted by emspjay

Did the steering box have a core charge? That's the only thing I can think why they pulled it.

Originally Posted by madpogue

^^^^ +1; I'd bet a nickel 90% of the core steering boxes that go back to the reman'ers go back with the pitman arm attached.