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Turbo parts ?

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  #1  
Old 06-04-2014, 08:09 AM
J0244
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Turbo parts ?

Restoring 88 f-250. 7.3 IDI turbo. I want to rebuild the HYPERMAX pulse turbo unit. HYPERMAX will not respond to emails requesting parts after 4 attempts. I did not call them because I do not like phone conversations because there is no record of what was said, who you talked to, or what time they get back from lunch.. Does anyone know where I can get HYPERMAX parts ?
 
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Old 06-04-2014, 08:33 AM
merc460
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Any good turbo rebuild shop, in your area should be able to rebuild that turbo.
 
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Old 06-04-2014, 02:01 PM
J0244
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turbo parts

Thanks for your response, and I'm sure a diesel shop can rebuild it for me, but my question was, "where can I get parts ?". I want to rebuild it myself.
 
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Old 06-04-2014, 03:45 PM
Lead Head
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Just call Hypermax directly? Their email staff might not know anything about the old turbochargers.
 
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Old 06-04-2014, 04:05 PM
J0244
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look @ my post.
I don't do phone calls.
 
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Old 06-04-2014, 04:42 PM
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I saw that, and didn't think you were actually that serious. I can't really find any parts on e-bay or the web, so you're just going to have to either find a local diesel shop that has the parts and buy them from them, or just get over it and call Hypermax.
 
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Old 06-04-2014, 05:53 PM
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Thanks for your time.
 
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Old 06-04-2014, 06:03 PM
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Why not just record the phone call then?

Just make sure to tell EACH person you talk to, that you are recording, to stay legal.
 
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Old 06-04-2014, 07:29 PM
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Good luck with that... The next time you're informed that "calls may be recorded for quality control" be sure to explain to whoever eventually picks up, that you do the same thing. Let me know what happens.
 
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Old 06-04-2014, 08:35 PM
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For crying out...just take a piece of paper and pencil then write down the date, time and the name of the person you spoke to. If it takes more than one call get a bigger piece of paper. It's not that tough to document.

In this day and age of crackpots emailing the world I can understand why businesses ignore email inquiries. Pick up the darn phone and speak to a human.

I am an IT guy by trade but I prefer real human conversation.
 
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Old 06-05-2014, 05:47 AM
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thanks for your input.
 
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Old 06-05-2014, 05:59 AM
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Originally Posted by Tedster9 View Post
Good luck with that... The next time you're informed that "calls may be recorded for quality control" be sure to explain to whoever eventually picks up, that you do the same thing. Let me know what happens.
Already done tried it with a debt collector sometime in '07 or so... the next time they called me, I told them that *I* was recording also and the guy actually became a little more pleasant. I wasn't actually recording... just wanted to see what would happen if they thought I was
 
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Old 06-05-2014, 09:57 AM
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Thanks, but I'm really not interested in doing all the "recorded phone call" game. All I want to do is run down some parts. The way everybody seems to use texting for their means of communication, I don't understand why I can't get the information I want through an email. After all, an email is the exact same thing as a text message.
Frustrated with all the stupidness. I am NOT going to call them.
 
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Old 06-05-2014, 01:53 PM
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Then have someone you know call them for you if you're afraid of talking to someone on the phone. "I'm calling about rebuild parts for a Pulse 6.9 IDI Turbo" - It's not hard.

They probably have a problem with their e-mail server or whatever, and might not even realize it. Especially they only have receive a very low volume of e-mail. No one else here knows the part numbers, no on else on line seems to have the parts, and if you don't want to call them, you're just going to have to live with your worn out turbo.

Your only two real options are to go to a diesel/turbo repair shop - or call them. I'm sorry, but that's just how it is.

Code:
Hypermax Engineering
255 E. Route 72
Gilberts, Illinois 60136
Phone: 847-428-5655
 
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Old 06-05-2014, 02:47 PM
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Thanks for your input.
 
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